Ricoh B089 - Page 637

ERROR CODES
SM 2-7 B576
Fax Option
B576
Code Meaning Suggested Cause/Action
5-00
Data construction not
possible
5-01
Data reconstruction not
possible
5-10 DCR timer expired
• Replace the FCU.
5-20
Storage impossible because
of a lack of memory
• Temporary memory shortage.
• Test the SAF memory.
• Replace the FCU or optional EXMEM board
5-21 Memory overflow
5-22
Mode table overflow after
the second page of a
scanned document
• Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-23
Print data error when
printing a substitute rx or
confidential rx message
• Test the SAF memory.
• Ask the other end to resend the message.
• Replace the FCU or optional EXMEM board.
5-24
Memory overflow after the
second page of a scanned
document
• Try using a lower resolution setting.
• Wait for the messages which are currently in the
memory to be sent or delete some files from
memory.
5-25 SAF file access error
• Replace the FCU or EXMEM board.
6-00
G3 ECM - T1 time out
during reception of facsimile
data
6-01
G3 ECM - no V.21 signal
was received
6-02
G3 ECM - EOR was
received
• Try adjusting the rx cable equalizer.
• Replace the FCU or NCU.
6-04 G3 ECM - RTC not detected
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote terminal.
• Replace the FCU or NCU.
6-05
G3 ECM - facsimile data
frame not received within 18
s of CFR, but there was no
line fail
• Check the line connection.
• Check connections from the NCU to the FCU.
• Check for a bad line or defective remote terminal.
• Replace the FCU or NCU.
• Try adjusting the rx cable equalizer
Cross reference
• Rx cable equalizer - G3 Switch 07 (PSTN)
6-06
G3 ECM - coding/decoding
error
• Defective FCU.
• The other terminal may be defective.
6-08
G3 ECM - PIP/PIN received
in reply to PPS.NULL
• The other end pressed Stop during
communication.
• The other terminal may be defective.
6-09 G3 ECM - ERR received
• Check for a noisy line.
• Adjust the tx levels of the communicating
machines.
• See code 6-05.