Ricoh J-P2 - Page 162

SC TABLE 17 January, 2003
4-40
SC No. Item Definition Possible Cause
Related
SCs
Troubleshooting Procedure Type
SC 900
Electric counter
error
Abnormal data is stored in the
counters.
• Defective NVRAM
• Defective controller
1. Turn the main switch off and on.
2. Check the connection between the
NVRAM and controller.
3. Replace the NVRAM.
4. Replace the controller.
CTL
SC 990
Software
performance
error
The software makes an
unexpected operation.
• Defective software
• Defective controller
• Software error
1. Turn the main switch off and on.
2. Reinstall the controller and/or engine
main firmware.
3. See NOTE 1 at the end of the SC
table.
CTL
SC 997
(CF)
Application
function
selection error
• The application selected by
the operation panel key
does not start or ends
abnormally.
• Software (including
the software
configuration)
defective
• An option required by
the application (RAM,
DIMM, board) is not
installed
SC 998 1. Check the devices necessary for the
application program. If necessary
devices have not been installed,
install them.
2. Check that application programs are
correctly configured.
3. Take necessary countermeasures
specific to the application program. If
the logs can be displayed on the
operation panel, see the logs.
B
SC 998
Application start
error
No applications start within 60
seconds after the power is
turned on.
• Loose connection of
RAM-DIMM, ROM-
DIMM
• Defective controller
• Software problem
1. Turn the main switch off and on.
2. Check if the RAM-DIMM and ROM-
DIMM are properly connected.
3. Reinstall the controller system
firmware.
4. Replace the controller.
CTL