SC Error Codes
SM 4-31 J012/J013/J014
Trouble-
shooting
Jam 5 Paper Misfeed in Standard Paper Cassette (Failure to Feed: Tray 1)
Message: Paper Misfeed: Guide Plate
Jam
Paper lag jam. The trailing edge sensor detected the leading edge of the
paper but failed to detect the trailing edge because the paper stopped.
Cause:
Double-feed
Incorrect paper detection due to dirt or obstruction on the transfer belt
No signal from trailing edge sensor
Trailing edge sensor feeler positioned incorrectly
Problem Site
Transfer belt unit
Trailing edge sensor
Action
Perform check, take action in this order:
1. Replace the inverter guide plate.
2. Replace trailing edge sensor.
3. Replace CTL board.
Jam 6 Multi Feed Bypass Unit Jam
Message: Paper Misfeed: Bypass Tray
Jam
The registration sensor did not detect the leading edge of the paper during
paper feed from the bypass tray.
Cause:
The registration sensor did not signal detection of the leading edge.
Obstruction or dirt on the transfer belt interfered with proper detection.
Problem Site
Transfer belt unit
1st Registration sensor
2nd Registration sensor
Action
Perform check, take action in this order:
1. Clean the transfer belt.
2. Replace 1st, 2nd Registration sensors.
3. Replace Multi Bypass Tray.
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