SC Error Codes
SM 4-33 J012/J013/J014
Trouble-
shooting
Message: Paper Misfeed: Tray 1
Jam
A paper late jam occurred during paper feed from Tray 1. The registration
sensor detected both leading and trailing edges of the paper, but the 1st
Registration sensor failed to detect the paper.
Cause: Registration sensors failed to signal paper detection.
Problem Site
1st Registration sensor
2nd Registration sensor
CTL board
Action
Perform check, take action in this order:
1. Replace the inverter guide plate.
2. Replace the trailing edge sensor.
3. Replace 1st, 2nd Registration sensors.
4. Replace the CTL board.
Jam 10 Paper Jam from Tray 2 Between TE Sensor and Registration Sensors
Message: Paper Misfeed: Tray 2
Jam
A paper late jam occurred during paper feed from Tray 2. The registration
sensor detected both leading and trailing edges of the paper, but the 1st
Registration sensor failed to detect the paper.
Cause: Registration sensors failed to signal paper detection.
Problem Site
1st Registration sensor
2nd Registration sensor
CTL board
Action
Perform check, take action in this order:
1. Replace the inverter guide plate.
2. Replace the trailing edge sensor.
3. Replace 1st, 2nd Registration sensors.
4. Replace the CTL board.
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