Message Causes Solutions
Replacement
Required:
Toner Cartridge (X)
The machine has run out of
toner.
Replace the print cartridge. See page 317
"Replacing the Print Cartridge".
Replacement
Required:
Transfer Roller
The transfer roller is no longer
usable, and must be replaced.
Contact your sales or service
representative.
RX Communication
Error
A reception error occurred, and
the fax could not be received
correctly.
If possible, contact the sender of the fax
and ask them to resend it.
Scan (NW)
Disconnected
A scanned file could not be sent
because the Ethernet cable was
not connected properly.
Reconnect the Ethernet cable properly,
and then try the operation again.
Scan (USB)
Disconnected
The USB cable was
disconnected while scanning
from a computer.
Reconnect the USB cable properly, and
then try the operation again.
Server Connection
Failed
A scanned file could not be sent
because the destination could
not be reached.
Confirm that the destination is registered
correctly, and then try the operation again.
Server Response
Error
An error occurred in
communication with the server
before beginning transmission.
Confirm that the destination is registered
correctly, and then try the operation again.
If the problem could not be solved, contact
the network administrator.
SCXXX A fatal hardware error has
occurred, and the machine
cannot function.
Contact your sales or service
representative.
Set Correct Paper The tray selected in [Select
Paper Tray] under [Fax
Features] does not contain A4,
Letter, or Legal size paper.
While the message is displayed, press [Set
Size]. A menu for changing the paper size
of the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size.
Note that the paper size setting for the tray
under [Paper Settings] will be changed.
See page 252 "Paper Settings".
10. Troubleshooting
350
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