Technical Bulletin  PAGE: 1/9 
Reissued:06-Jan-12 
Model: Taurus-C1/P1 (D074/D075/M044) Date: 25-Aug-11 No.: RD074020a 
 
 
RTB Reissue 
The item in italic was added 
Subject: Troubleshooting PTR Entrance Paper Jams Prepared by: K. Tsutsui 
From: PP Service Planning Department 1G  
Classification: 
 Troubleshooting 
 Mechanical 
 Paper path 
 Part information 
 Electrical 
 Transmit/receive 
 Action required 
 Service manual revision 
 Retrofit information 
 
 Product Safety   Other ( )   Tier 2 
 
This RTB has been re-issued to announce the release of the special PTR Entrance 
Guide Plate D0743810. 
The PTR Entrance Guide Plate was modified from August 2011 production (D0746122 
Æ
 
D0743820) to prevent the breakage of the bottom mylar (indicated in orange in the 
diagram below) as announced in the original bulletin. 
 
 
However, due to the following possible side effects caused by the modified guide plate 
D0743820, a special guide plate D0743810 was additionally developed, which is to be 
installed if the following side effects appear. 
 
a)  Uneven density in halftone images in low temp environments 
b)  Uneven density within approx 90mm of the trailing edge 
c)  Scattered line images at the front side of the trailing edge 
d)  Toner stains on paper edges 
e)  White streaks on coated stiff paper 
 
Mechanism of the Side Effects 
The side effects a) and b) are caused by the difference in the “contact surface area” 
between the paper and the ITB.  As shown in the diagrams below, the contact surface 
area is small when the leading edge enters the PTR nip, whereas the contact surface area 
is large when the trailing edge passes the transfer guide plate. 
  
 
 
 
 
 
 
Small contact surface area 
Large contact surface area