Technical Bulletin  PAGE: 1/2 
Reissued:16-May-14 
Model: Taurus-C1a/C1b (D074/D075) 
 
RTB Reissue 
The items in bold italics were corrected or added. 
 
This bulletin provides the revised troubleshooting procedure for Mottling. 
 
3.3.6 Mottling 
Mottling occurs in solid-filled areas. 
 
CAUSE 
  Printing on rough surfaced paper 
  Continuously printing jobs of low toner 
coverage 
  Printing in a low humidity environment 
  Printing in a high humidity environment 
 
 <Note> 
If the problem appears in black, see "Color 
(1): Black Faint During Full Color Printing" on 
p.1067 of the field service manual. 
 
SOLUTION 
1. If a message prompting replacement of a unit appears, replace the unit. 
2. To identify the affected color, print 3 sheets of full-page solid-fill (SP2-109-003: "26") on 
A3/DLT in cyan, yellow, magenta, and black. 
3. Do SP3-011-002 or [0201: Adjust Image Density] in the [Adjustment Settings for Skilled 
Operators] menu. 
4. Print the job showing the problem. Has the problem been resolved? 
Yes : Go to step 6. 
No  : Print out 40 sheets of full page solid fills on A3/DLT in duplex in the affected color 
to refresh toner in the development unit. Then, do SP3-011-002 or [0201: Adjust 
Image Density]. 
 
Subject: Mottling: Troubleshooting 
Prepared by: Hiroshi Inenaga 
From: PP Tech Service Dept., 1st PP Tech Service Sect. 
 Mechanical 
 Paper path 
 Product Safety 
 Electrical 
 Transmit/receive 
 Other (          ) 
 Service manual revision 
 Retrofit information 
 Tier 2