Ricoh Taurus-C1a - RTB 132: Jam 97 or 98

Technical Bulletin PAGE: 1/2
Model: Taurus-c1a/C1b
Date: 7-Sep-15
No.: RD074132
Subject: Jam 97 or 98 when small paper is scanned.
Prepared by: N.Yoshida
From: 1st Tech Service Sect., PP Tech Service Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other ( )
Tier 2
SYMPTOM
Jam097 (Over skew) or Jam098 (Over shift) occurs when paper size less than A4 (SEF) is
scanned by the CIS.
CAUSE
The light amount is less at the center because inside the CIS gets cloudy due to degradation of
the adhesive agent inside the device.
NOTE:
When paper size more than A4 (SEF) is scanned by the CIS, this error may not occur because the
CIS scan works outside the cloudy area of the CIS.
SOLUTION
Since the CIS device cannot be disassembled to remove the cloudy area, adjust the amount of
light used for scanning, by following this procedure.
1. Remove the dust removal cover. (TCRU screws X 3)
Cloudy area of the CIS
CIS