T
echnical 
B
ulletin  PAGE: 1/2 
Model: 
Taurus C1/P1 (D074/D075/M044)
 Date: 
12-Nov-2012
 No.: 
RD074093
 
 
 
Subject:
 Notes on De-curl unit Jam Removal
 
  
 
Prepared by: 
K. Tsutsui
 
From: 
1
st
 PP Tech Service Sec., PP Tech Service Dept.
 
Classification: 
 Troubleshooting 
 Mechanical 
 Paper path 
 Part information 
 Electrical 
 Transmit/receive 
 Action required 
 Service manual revision 
 Retrofit information 
 
 Product Safety    Other (  )   Tier2 
 
General 
Cases have been reported from the field concerning paper jams that occur at the exit area 
of the mainframe (De-curl unit), which could result in tearing up the paper when attempting 
to remove the jammed paper by pulling out the left drawer unit, along with the possibility of 
leaving torn pieces of paper inside the unit. 
This bulletin provides information on the recommended actions when encountering such 
jams. 
 
Recommended Action 
If the jammed paper cannot be removed by turning the knob and delivering the paper to 
the peripheral connected downstream of the De-curl unit, turn the knob in the opposite 
direction so that the jammed paper is pulled back into the mainframe. 
In order to do so, it is recommended to replace the present guide plate with the modified 
guide plate (p/n: D0744610). 
A new decal (p/n: D0744549) should also be attached to the inner cover around the De-
curl unit. 
 
 
NOTE 
Attach the decal ONLY when the guide plate has been replaced with the modified guide 
plate.  Turning the knob in the opposite direction with the original guide plate installed 
could cause the paper to jam and the PTFE sheet could peel off.