Technical Bulletin  PAGE: 1/3 
Model: Taurus-C1a/C1b (D074/D075) 
 
Subject: Troubleshooting SC41x  
Prepared by: Shinnosuke Sasaki 
From: 1st PP Tech Service Sec., PP Tech Service Dept., 
 Mechanical 
 Paper path 
 Product Safety  
 Electrical 
 Transmit/receive 
 Other (          ) 
 Service manual revision 
 Retrofit information 
 Tier 2 
 
Symptom 
SC41x and/or the result of Process Control (SP3012) indicates error code “15” 
 
 
 
Chances of this problem are higher when running the machine in a high humidity 
environment in a cold-start, for example, Monday mornings or after lunch breaks. 
 
Cause 
  Potential Sensor Probe Dirty 
  Potential Sensor Harness disconnected 
  Potential Sensor Relay Board defective 
  Potential Sensor Defective