Technical Bulletin  PAGE: 1/2 
 
Subject: Stained background/Toner spots 
From: 1st Tech Service Sect., PP Tech Service Dept. 
 Electrical 
 Transmit/receive 
 Service manual revision 
 Retrofit information 
SYMPTOM 
Background is stained or is spotted with toner when continuously printing low coverage 
and low P/J jobs. 
 
 
 
 
 
 
 
 
 
 
 
 
CAUSE 
Developer deterioration; developer mixture in the development unit cannot be refreshed 
because the machine continues to run low coverage (approximately lower than 3%) and 
low P/J jobs. 
 
SOLUTION 
1.  Clean the ITB cleaning unit, guide plates of the PTR unit, and development unit. 
 
2.  Confirm proper attachment of the development entrance seal (p/n: D0743330) and the 
side seals (p/n: D0743343, D0743344). If any of the seals are peeled off, replace with 
new seals. See RTB #RD074063 for how to replace the seals.