Ricoh Taurus-C1a - RTB 143: Troubleshooting for recovery failure from toner end conditon Prepared

Technical Bulletin PAGE: 1/3
Model:
Taurus-C2/P2
Date:
18-Apr-19
No.:
RD074143
Subject:
Troubleshooting for recovery failure from toner end conditon
Prepared by:
H Kawamura
From: PPCS Section, CIP Product Quality Management Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety Other ( ) Tier 2 Tier 0.5
SYMPTOM
1. Machine does not recover from toner end condition even after installing new toner
bottle.
(Usually the new toner bottles, which was used for replacement, cannot be used again
because of the recovery failure flag is recorded in the IRFD)
2. Low image density without toner end condition
3. SC 35x without toner end condition
CAUSE
- Failure of resupplying toner from the toner bottle, due to blocked toner path, such as
clogged toner in the pump
(Example of clogged toner found in the pump)
- The toner clutch weakens over time