Technical Bulletin  PAGE: 2/2 
Reissued:16-Apr-14 
Model: Taurus-C1a/C1b (D074/D075) 
 
Recommended Action 
When encountering the mottled effect, take the following actions in the order described. 
Check the PM counter and replace any part(s) 
exceeding yield. 
Execute Manual ProCon :Exe (SP3-011-002) 
OK: Finish. 
NG: Go to Step 2. 
Print 40 pages of Full Dot Pattern (SP2109-3;#26) in 
duplex on A3 with the affected color. 
OK: Go to Step 3. 
NG: Go to Step 5. 
Use the SMC Analysis tool to check average coverage 
and P/J.  Is the coverage below 5%?  Are low P/J jobs 
printed frequently? 
YES: Go to Step 4. 
NO: Go to Step 5. 
Change the value in SP3-820-022 (Tnr Refresh Mode) 
from 0 to 100.  This will increase the toner refresh 
amount at job end. 
* Note that toner consumption will increase. 
Use a fresh pack of paper or paper with a smoother 
surface (if accepted by the customer). 
Checking operational environment 
Is the machine operated in a low temperature low 
humidity environment?  The symptom typically occurs in 
the mornings in winter.) 
Yes: Go to Step 7. 
No: Go to Step 8. 
Optimizing operational environment (if possible) 
Turn on the room heating (or set to a higher 
temperature).  Turning on the ITB heater is also 
effective. When using the ITB heater, do not turn off the 
mainframe breaker switch. 
OK: Finish. 
NG: Go to Step 9. 
Checking the image transfer voltage 
Check the feedback voltage in the following SP.  If the 
feedback voltage is 5.8V or higher, replace the affected 
image transfer roller(s). 
 
Go to Step 9 or 10 depending on 
the feedback voltage (x). 
 
-7kV <x ≦ -5.8 kV 
Go to Step 9. 
 
x ≦ -7kV 
Go to Step 10. 
Replacing the image transfer roller 
Swap or replace the Image Transfer Roller. 
OK: Finish. 
NG: Contact your supervisor. 
Replacing the image transfer power pack 
Cycle the machine OFF/ON to see if the symptom 
changes.  If changes are not observed, replace the 
Image Transfer Power Pack. 
OK: Finish. 
NG: Contact your supervisor.