Alpha 710ML User’s Guide 94
No Receipt Printing
No Receipt Printing
If no receipt is printing for a sales transaction, look for the R OFF symbol
on the clerk display.
If the R OFF symbol appears, press the Receipt on/off <esc> key one time
to turn the symbol off.
If the R OFF symbol does not appear, check for a paper jam.
No Printing on the Receipt
If the cash register is not printing on the receipt, make sure you are using
thermal paper. Bond paper will not work in this cash register. If needed,
contact the Royal Customer Support hotline at 1-800-272-6229 for
additional help.
The Cash Register Turns Itself Off
This is normal. This cash register has a “go to sleep mode” that turns the
cash register off after a specified time period. For more information, see
Using Power Saving Mode on page 21.
Electronic Journal Memory Errors
You may see 2 messages about the Electronic Journal:
The Electronic Journal can hold up to 4,000 lines of transactions. When
the memory gets close to full, a message appears telling you that the
memory is nearly full. If you are in the middle of a transaction, press the
Clear key to clear the error message, follow the instructions on the clerk
display, and finish the transaction.
Immediately after the current transaction is finished, either print the
Electronic Journal record in Z Mode or manually clear the Electronic
Journal record memory. This section explains how to do both.
Before you start, make sure there is a lot of paper on the receipt paper roll
so the Z Electronic Journal reports can print completely.
To print and clear the Electronic Journal
ReportsZ ReportElectr. Journal
ELECTRONIC JOURNAL
MEMORY NEARLY FULL
means the Electronic Journal is almost full,
with less than 700 lines remaining.
ELECT. JOURNAL FULL means the Electronic Journal memory is
completely full and must be cleared.
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