Alpha 710ML User’s Guide 96
The Cash Register Does Not Work at All
• Enter a price, press a department key, and press the Amount Tend Total
<Enter> key to end the sale. Now continue with what you were trying to
do.
The Cash Register Does Not Work at All
1 Be sure the cash register is plugged into a working electrical outlet and
no other electrical device is using the same power source. Another
electrical motor on the same circuit can keep the cash register from
working properly.
• If error still persists, perform a Half System Clear procedure. See Half
System Clear.
• If the Half System Clear did not work, perform a Partial Reset. See
Partial Reset.
• As a last resort, perform a Full System Clear procedure. See Full
System Clear.
2 If needed, contact the Royal Customer Support hotline at
1-800-272-6229 for additional help.
Opening the Drawer When There is no Power
If there is no power and you need to open the drawer, follow these
instructions.
1 With your hands on the cash
drawer, carefully tip the
front of the register up.
Underneath the cash
register, toward the back of
the register, you see a small
lever.
2 Push the lever in the only
direction it will move. The
cash drawer opens.
Half System Clear
If you cannot get the cash register to respond, try a half system clear.
To do a half system clear
1 Unplug the cash register from the power source.
2 Wait 30 seconds.
3 Plug the cash register in again.
4 Continue with normal operations.
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