What does 'EAP authentication error (EAP failure)' mean on SATO Label Maker?
An 'EAP authentication error (EAP failure)' on your SATO Label Maker indicates an EAP Authentication failure. Use the correct Wi-Fi settings.
Why am I getting a 'USB write error' on my SATO CL4NX?
If your SATO printer shows a 'USB write error', connect the USB memory if it is disconnected. If the copy area in the USB memory is not sufficient, make sure that the USB memory has sufficient copy area. If writing to the USB memory fails, replace the USB memory. If the USB memory is not formatted, format the USB memory.
What to do if my SATO Label Maker shows a 'Media error'?
A 'Media error' on your SATO Label Maker can stem from a few causes. First, verify that the configured media size matches the size of the loaded media. If they differ, adjust the settings accordingly. Also, ensure that the print data doesn't exceed the configured media size. Finally, an incorrect sensor level can cause the media to feed improperly; adjust the sensor level to correct this.
Why does my SATO CL4NX Printer say 'head density changed'?
If your SATO Printer displays 'head density changed', it means either the print head is not installed or a new print head with a different resolution has been installed. Install the print head or use a print head with the same density as the old one.
What to do if my SATO Label Maker shows a parity error?
If your SATO Label Maker displays a parity error, it could be due to incorrect RS-232C settings. In this case, adjust the interface settings correctly. Alternatively, the cable connection may be incorrect; ensure you check and connect the cable correctly.
What to do if my SATO CL4NX shows an 'Overheat error'?
If your SATO printer is showing an 'Overheat error', the temperature of the printer has exceeded the tolerance value. Stop the operation of the printer to let the temperature decreases.
Why does my SATO CL4NX Printer display a media error?
A media error on your SATO Printer can occur if the configured media size differs from the loaded media size, the print data is too large for the configured media size, or the media is fed incorrectly due to an incorrect sensor level. Check the configured and loaded media sizes, verify the print data, and adjust the sensor level.
What causes a machine error on a SATO CL4NX Printer?
If your SATO Printer displays a machine error, it is likely due to a defective circuit board. The suggested solution is to replace the main board.
What does 'Head resolution error' mean on SATO Label Maker?
A 'Head resolution error' on your SATO Label Maker may occur if the print head is not installed; install the print head. It can also mean a new print head with a different resolution has been installed; confirm the change to the new default settings and install the print head with the same density as the old head.
What to do if my SATO CL4NX says 'End of ribbon'?
If your SATO printer displays 'End of ribbon', first, install a new carbon ribbon if one isn't already installed. If the carbon ribbon is not installed correctly, install it correctly. If the carbon ribbon is torn, clean and adjust the carbon ribbon path.
General| Wi-Fi | No |
|---|---|
| Ethernet LAN | Yes |
| Flash memory | 2000 MB |
| Storage media | Flash |
| Internal memory | 256 MB |
| Built-in barcodes | Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5 |
| Internal storage capacity | 2 GB |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 30 - 90 % |
| Operating relative humidity (H-H) | 30 - 80 % |
| Maximum roll diameter | 220 mm |
| Maximum printing width | 104 mm |
| Printing media thickness | 0.06 - 0.26 µm |
| Display type | LCD |
| Product color | Black |
| Display diagonal | 3.5 \ |
| Display resolution | 320 x 240 pixels |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| USB connector | USB Type-A / USB Type-B |
| Bluetooth version | 3.0 |
| Serial interface type | RS-232C |
| USB 2.0 ports quantity | 2 |
| Connectivity technology | Wired & Wireless |
| Type | POS printer |
| Print speed | 10 ips |
| Print technology | Direct thermal / Thermal transfer |
| Maximum resolution | 203 x 203 DPI |
Weight and Dimensions| Depth | 457 mm |
|---|---|
| Width | 271 mm |
| Height | 321 mm |
| Weight | 15000 g |
Describes how to use the printer safely and explains pictographic symbols.
Provides instructions for safe installation and handling, including location selection.
Provides precautions and instructions for installing the printer in a suitable location.
Explains the procedure for connecting the power cord and powering the printer on or off.
Explains how to configure interface settings using the SATO All-In-One Tool software.
Guides on installing the printer driver for USB connection, including offline procedures.
Explains the process of installing the printer driver for LAN and Wireless LAN connections.
Details the steps for installing the printer driver via Bluetooth interface connection.
Provides instructions for installing the printer driver using RS-232C interfaces.
Guides on installing the printer driver using the IEEE1284 compliant cable.
Details how administrators can configure printer driver settings for optimal performance.
Step-by-step instructions for loading the ribbon into the printer correctly.
Details the conditions that trigger paper end, label near end, ribbon end, and ribbon near end errors.
Explains how printing operations vary based on print mode, sensor, and external signal settings.
Guides on adjusting the print position using the [Pitch] setting in the printer menu.
Explains how to adjust the media stop position using the [Offset] setting in the printer menu.
Guides on adjusting the print darkness using the [Darkness Adjust] setting in the printer menu.
Details on adjusting the print speed, which affects both speed and print quality.
Explains the importance of print head balance for print quality and media travel.
Guides on setting the head pressure according to media thickness using adjustment dials.
Details on setting the pressure balance according to media width using adjustment dials.
Explains the procedures to configure the printer for encoding RFID inlays.
Lists the basic specifications and supported features of the barcode check function.
Guides on performing necessary operational settings for supported barcode checkers.
Explains how to perform a test read to confirm the correct functionality of the barcode checker.
Guides on enabling and selecting the mode for the barcode check function.
Guides on how to initialize fonts and graphics registered in the printer's data.
Explains how to initialize both data and setting values of the printer to factory defaults.
Provides steps to initialize only the printer's setting values to factory defaults.
Provides instructions and precautions for cleaning the printer, including the print head and platen roller.
Details the step-by-step procedure for cleaning printer components using a cleaning kit.
Explains the procedure for cleaning the printer's internal parts using a cleaning sheet.
Provides instructions for the safe removal and replacement of consumable parts.
Step-by-step guide for removing and replacing a damaged or worn print head.
Details the procedure for removing and replacing a damaged or worn platen roller.
Provides guidance on handling printer errors by checking causes and countermeasures.
Explains the cause and countermeasure for the Machine Error message.
Details the cause and countermeasure for the Parity Error message.
Explains the cause and countermeasure for the Overrun Error message.
Provides cause and countermeasure for the Framing Error message.
Details the cause and countermeasure for the Buffer Overflow error message.
Explains the cause and countermeasure for the Head Open error message.
Provides cause and countermeasure for the Out of Paper error message.
Details the cause and countermeasure for the Ribbon End error message.
Explains the cause and countermeasure for the Media Error message.
Provides cause and countermeasure for the Head Error message.
Details cause and countermeasure for USB Read/Write errors.
Explains the cause and countermeasure when the USB memory is full.
Provides cause and countermeasure for the Cutter Error message.
Details cause and countermeasure for the Cutter Cover Open error message.
Explains cause and countermeasure for SBPL Command Errors.
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