How to fix a paper jam error on a SATO CL4NX Printer?
If your SATO Printer indicates a paper jam error, it's likely that the media has jammed. To resolve this, remove the jammed media and then load the media again.
What to do if my SATO CL4NX says 'End of ribbon'?
If your SATO printer displays 'End of ribbon', first, install a new carbon ribbon if one isn't already installed. If the carbon ribbon is not installed correctly, install it correctly. If the carbon ribbon is torn, clean and adjust the carbon ribbon path.
How to fix a 'Print head error' on my SATO CL4NX?
If your SATO printer has a 'Print head error', start by cleaning the print head. If the print elements are worn out, change print head check conditions to only check for missing elements in barcodes and try to adjust missing elements to white bars. If the print head is damaged, replace it.
What causes a 'Program error' on a SATO CL4NX Printer?
If your SATO printer is showing a 'Program error', it could be due to several reasons. If Flash ROM is not accessible or the number of writes has been exceeded, power on the printer again. For other program errors, replace the main board.
Why does my SATO CL4NX Printer display a media error?
A media error on your SATO Printer can occur if the configured media size differs from the loaded media size, the print data is too large for the configured media size, or the media is fed incorrectly due to an incorrect sensor level. Check the configured and loaded media sizes, verify the print data, and adjust the sensor level.
What causes a 'RFID module error' on a SATO CL4NX?
If your SATO printer is showing a 'RFID module error', the RFID module is not operating correctly. To resolve this, replace the module.
What does 'RFID write error' mean on my SATO Printer?
If your SATO printer displays a 'RFID write error', it means the printer could not write to the RFID chip. Discard this tag.
Why am I getting a 'NTP error' on my SATO CL4NX?
If your SATO printer displays a 'NTP error', it could not connect to the time server and set calendar clock. To resolve this, confirm that the address of the time server is correct.
What causes a 'Calendar error' on a SATO CL4NX Printer?
If your SATO printer is showing a 'Calendar error', the date and time of the calendar IC are incorrect. Check if you have installed the calendar IC or replace the calendar PCB.
What causes an 'EAP Authentication error' on a SATO CL4NX?
If your SATO printer is showing an 'EAP Authentication error', the EAP Authentication has failed. Use the correct Wi-Fi settings.
General| Wi-Fi | No |
|---|---|
| Ethernet LAN | Yes |
| Flash memory | 2000 MB |
| Storage media | Flash |
| Internal memory | 256 MB |
| Built-in barcodes | Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5 |
| Internal storage capacity | 2 GB |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 30 - 90 % |
| Operating relative humidity (H-H) | 30 - 80 % |
| Maximum roll diameter | 220 mm |
| Maximum printing width | 104 mm |
| Printing media thickness | 0.06 - 0.26 µm |
| Display type | LCD |
| Product color | Black |
| Display diagonal | 3.5 \ |
| Display resolution | 320 x 240 pixels |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| USB connector | USB Type-A / USB Type-B |
| Bluetooth version | 3.0 |
| Serial interface type | RS-232C |
| USB 2.0 ports quantity | 2 |
| Connectivity technology | Wired & Wireless |
| Type | POS printer |
| Print speed | 10 ips |
| Print technology | Direct thermal / Thermal transfer |
| Maximum resolution | 203 x 203 DPI |
Weight and Dimensions| Depth | 457 mm |
|---|---|
| Width | 271 mm |
| Height | 321 mm |
| Weight | 15000 g |
Describes how to use the printer safely and explains pictographic symbols.
Provides instructions for safe installation and handling, including location selection.
Provides precautions and instructions for installing the printer in a suitable location.
Explains the procedure for connecting the power cord and powering the printer on or off.
Explains how to configure interface settings using the SATO All-In-One Tool software.
Guides on installing the printer driver for USB connection, including offline procedures.
Explains the process of installing the printer driver for LAN and Wireless LAN connections.
Details the steps for installing the printer driver via Bluetooth interface connection.
Provides instructions for installing the printer driver using RS-232C interfaces.
Guides on installing the printer driver using the IEEE1284 compliant cable.
Details how administrators can configure printer driver settings for optimal performance.
Step-by-step instructions for loading the ribbon into the printer correctly.
Details the conditions that trigger paper end, label near end, ribbon end, and ribbon near end errors.
Explains how printing operations vary based on print mode, sensor, and external signal settings.
Guides on adjusting the print position using the [Pitch] setting in the printer menu.
Explains how to adjust the media stop position using the [Offset] setting in the printer menu.
Guides on adjusting the print darkness using the [Darkness Adjust] setting in the printer menu.
Details on adjusting the print speed, which affects both speed and print quality.
Explains the importance of print head balance for print quality and media travel.
Guides on setting the head pressure according to media thickness using adjustment dials.
Details on setting the pressure balance according to media width using adjustment dials.
Explains the procedures to configure the printer for encoding RFID inlays.
Lists the basic specifications and supported features of the barcode check function.
Guides on performing necessary operational settings for supported barcode checkers.
Explains how to perform a test read to confirm the correct functionality of the barcode checker.
Guides on enabling and selecting the mode for the barcode check function.
Guides on how to initialize fonts and graphics registered in the printer's data.
Explains how to initialize both data and setting values of the printer to factory defaults.
Provides steps to initialize only the printer's setting values to factory defaults.
Provides instructions and precautions for cleaning the printer, including the print head and platen roller.
Details the step-by-step procedure for cleaning printer components using a cleaning kit.
Explains the procedure for cleaning the printer's internal parts using a cleaning sheet.
Provides instructions for the safe removal and replacement of consumable parts.
Step-by-step guide for removing and replacing a damaged or worn print head.
Details the procedure for removing and replacing a damaged or worn platen roller.
Provides guidance on handling printer errors by checking causes and countermeasures.
Explains the cause and countermeasure for the Machine Error message.
Details the cause and countermeasure for the Parity Error message.
Explains the cause and countermeasure for the Overrun Error message.
Provides cause and countermeasure for the Framing Error message.
Details the cause and countermeasure for the Buffer Overflow error message.
Explains the cause and countermeasure for the Head Open error message.
Provides cause and countermeasure for the Out of Paper error message.
Details the cause and countermeasure for the Ribbon End error message.
Explains the cause and countermeasure for the Media Error message.
Provides cause and countermeasure for the Head Error message.
Details cause and countermeasure for USB Read/Write errors.
Explains the cause and countermeasure when the USB memory is full.
Provides cause and countermeasure for the Cutter Error message.
Details cause and countermeasure for the Cutter Cover Open error message.
Explains cause and countermeasure for SBPL Command Errors.
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