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SATO CL4NX - User Manual

SATO CL4NX
807 pages
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CL4NX-J/CL6NX-J

Table of Contents

Other manuals for SATO CL4NX

Questions and Answers

  • A
    Alexis HarveySep 16, 2025
    What does RFID tag error mean on SATO CL4NX Printer?
    • J
      Jeremy MatthewsSep 16, 2025
      If your SATO CL4NX Printer displays an RFID tag error, it means the printer could not read or write to the RFID inlay. In this case, discard the tag.
  • R
    rowemakaylaSep 16, 2025
    How to fix a calendar error on a SATO CL4NX?
    • J
      Julia FordSep 16, 2025
      If your SATO Printer displays a calendar error, the date and time are incorrect. Check if you have installed the RTC kit or replace the RTC PCB.
  • M
    Mike MyersAug 27, 2025
    How to fix 'Print head error' on SATO Label Maker?
    • V
      Vanessa McintyreAug 27, 2025
      If your SATO Label Maker is showing a 'Print head error', it could be due to a few reasons. Start by cleaning the print head. If the print elements are worn, change print head check conditions to only check for missing elements in barcodes and try to adjust missing elements to white bars. If the print head is damaged, it will need to be replaced.
  • A
    Amy SmithAug 31, 2025
    How to resolve a 'Cutter error' on my SATO CL4NX?
    • A
      April SmithAug 31, 2025
      If your SATO printer displays a 'Cutter error', it could be due to media jammed in the cutter unit. Clean the cutter unit to remove any obstructions. If the cutter blade does not go back to the specified position, press the FEED button to move the cutter blade back to the specified position.
  • L
    lpaceAug 31, 2025
    Why is my SATO CL4NX showing a 'Buffer overflow' error?
    • P
      Patricia HarrisAug 31, 2025
      If your SATO printer is experiencing a 'Buffer overflow', it's likely that the size of received data exceeds the size of receive buffer. To resolve this, do not send data that exceeds the size of receive buffer. Also, ensure the communication settings between the printer and host are correctly configured.
  • P
    Patrick SmithAug 30, 2025
    Why is my SATO CL4NX Printer showing a 'Media error'?
    • M
      Michelle RodriguezAug 30, 2025
      If your SATO printer is showing a 'Media error', check that the configured media size matches the installed media size. Also, verify that the received print data isn't larger than the configured media size and adjust the sensor level, if the media is fed with a longer distance due to the incorrect sensor level.
  • R
    rhonda63Aug 30, 2025
    What does 'Overheat error' mean on SATO Label Maker?
    • J
      Jennifer WilliamsAug 30, 2025
      An 'Overheat error' on your SATO Label Maker means the printer's temperature has exceeded its tolerance. Stop operating the printer to let the temperature decrease.
  • S
    sabrina12Aug 30, 2025
    What does 'Command error' mean on SATO Label Maker?
    • R
      Riley EatonAug 30, 2025
      A 'Command error' on your SATO Label Maker indicates an incorrect command or parameter in the print data. Check the print data to resolve this.
  • O
    oallenAug 29, 2025
    What does 'Parity error' mean on my SATO Label Maker and how can I resolve it?
    • P
      Patty CannonAug 29, 2025
      A 'Parity error' on your SATO Label Maker indicates that the RS-232C settings are incorrect; adjust the interface settings correctly. It can also be caused by an incorrect cable connection; check and connect the cable correctly.
  • Z
    Zachary HawkinsAug 29, 2025
    What causes 'Framing error' on SATO Label Maker and how to fix it?
    • S
      Sarah LopezAug 29, 2025
      A 'Framing error' on your SATO Label Maker can be caused by incorrect RS-232C settings; adjust the interface settings correctly. Also, check the cable connection and ensure it is correctly connected.

Summary

Before You Start

Safety Precautions

Describes how to use the printer safely and explains pictographic symbols.

Precautions for Installation and Handling

Provides instructions for safe installation and handling, including location selection.

Getting Started

Installation

Provides precautions and instructions for installing the printer in a suitable location.

Powering On;Off the Printer

Explains the procedure for connecting the power cord and powering the printer on or off.

Configuring the Interface Settings

Configuring Interface Settings with All-In-One Tool

Explains how to configure interface settings using the SATO All-In-One Tool software.

Installing the Printer Driver

Installing the Printer Driver (USB)

Guides on installing the printer driver for USB connection, including offline procedures.

Installing the Printer Driver (LAN;Wireless LAN)

Explains the process of installing the printer driver for LAN and Wireless LAN connections.

Installing the Printer Driver (Bluetooth)

Details the steps for installing the printer driver via Bluetooth interface connection.

Installing the Printer Driver (RS-232 C)

Provides instructions for installing the printer driver using RS-232C interfaces.

Installing the Printer Driver (IEEE1284)

Guides on installing the printer driver using the IEEE1284 compliant cable.

Printer Driver Features

Configuring Driver Settings as Administrator

Details how administrators can configure printer driver settings for optimal performance.

Loading Ribbon

Loading the Ribbon

Step-by-step instructions for loading the ribbon into the printer correctly.

When to Replace Media and Ribbon

Conditions Triggering Paper End, Label Near End, Ribbon End, Ribbon Near End

Details the conditions that trigger paper end, label near end, ribbon end, and ribbon near end errors.

Printer Adjustments

Flow of Printing Operations

Explains how printing operations vary based on print mode, sensor, and external signal settings.

Operations for RFID Write (CL4 NX only)

Operations When Barcode Check Function Is Enabled

Operations When Media Sensor Is Disabled

Adjusting the Print Position

Adjusting the Print Position

Guides on adjusting the print position using the [Pitch] setting in the printer menu.

Adjusting the Media Stop Position

Adjusting the Media Stop Position

Explains how to adjust the media stop position using the [Offset] setting in the printer menu.

Adjusting the Print Quality

Adjusting the Print Darkness

Guides on adjusting the print darkness using the [Darkness Adjust] setting in the printer menu.

Adjusting the Print Speed

Details on adjusting the print speed, which affects both speed and print quality.

Adjusting the Head Pressure Balance

Print Head Balance

Explains the importance of print head balance for print quality and media travel.

Head Pressure Setting

Guides on setting the head pressure according to media thickness using adjustment dials.

Pressure Balance Setting

Details on setting the pressure balance according to media width using adjustment dials.

Configuring Optional RFID (CL4 NX only)

Configuring Printer to Encode Inlays

Explains the procedures to configure the printer for encoding RFID inlays.

Configuring Optional Barcode Check Function

Basic Specifications of Barcode Check Function

Lists the basic specifications and supported features of the barcode check function.

Setting Up the Barcode Checker

Guides on performing necessary operational settings for supported barcode checkers.

Doing a Test Read with Barcode Checker

Explains how to perform a test read to confirm the correct functionality of the barcode checker.

Enabling the Barcode Check

Guides on enabling and selecting the mode for the barcode check function.

Initializing the Printer

Initializing Data Saved in the Printer

Guides on how to initialize fonts and graphics registered in the printer's data.

Initializing Data and Setting Values

Explains how to initialize both data and setting values of the printer to factory defaults.

Initializing Setting Values

Provides steps to initialize only the printer's setting values to factory defaults.

Maintenance

Cleaning the Printer

Provides instructions and precautions for cleaning the printer, including the print head and platen roller.

Cleaning Using the Cleaning Kit

Details the step-by-step procedure for cleaning printer components using a cleaning kit.

Cleaning Using the Cleaning Sheet

Explains the procedure for cleaning the printer's internal parts using a cleaning sheet.

Replacing Consumable Parts

Provides instructions for the safe removal and replacement of consumable parts.

Replacing the Print Head

Step-by-step guide for removing and replacing a damaged or worn print head.

Replacing the Platen Roller

Details the procedure for removing and replacing a damaged or worn platen roller.

When You Are in Trouble

When an Error Message Appears

Provides guidance on handling printer errors by checking causes and countermeasures.

Error Message 1001 (Machine Error)

Explains the cause and countermeasure for the Machine Error message.

Error Message 1003 (Parity Error)

Details the cause and countermeasure for the Parity Error message.

Error Message 1004 (Overrun Error)

Explains the cause and countermeasure for the Overrun Error message.

Error Message 1005 (Framing Error)

Provides cause and countermeasure for the Framing Error message.

Error Message 1006 (Buffer Overflow)

Details the cause and countermeasure for the Buffer Overflow error message.

Error Message 1007 (Head Open)

Explains the cause and countermeasure for the Head Open error message.

Error Message 1008 (Out of Paper)

Provides cause and countermeasure for the Out of Paper error message.

Error Message 1009 (Ribbon End)

Details the cause and countermeasure for the Ribbon End error message.

Error Message 1010 (Media Error)

Explains the cause and countermeasure for the Media Error message.

Error Message 1012 (Head Error)

Provides cause and countermeasure for the Head Error message.

Error Message 1013 (USB R;W Error)

Details cause and countermeasure for USB Read/Write errors.

Error Message 1014 (USB Memory Full)

Explains the cause and countermeasure when the USB memory is full.

Error Message 1015 (Cutter Error)

Provides cause and countermeasure for the Cutter Error message.

Error Message 1016 (Cutter Cover Open)

Details cause and countermeasure for the Cutter Cover Open error message.

Error Message 1017 (SBPL Command Error)

Explains cause and countermeasure for SBPL Command Errors.

SATO CL4NX Specifications

General IconGeneral
Wi-FiNo
Ethernet LANYes
Flash memory2000 MB
Storage mediaFlash
Internal memory256 MB
Built-in barcodesCode 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5
Internal storage capacity2 GB
Storage temperature (T-T)-20 - 60 °C
Operating temperature (T-T)0 - 40 °C
Storage relative humidity (H-H)30 - 90 %
Operating relative humidity (H-H)30 - 80 %
Maximum roll diameter220 mm
Maximum printing width104 mm
Printing media thickness0.06 - 0.26 µm
Display typeLCD
Product colorBlack
Display diagonal3.5 \
Display resolution320 x 240 pixels
AC input voltage100 - 240 V
Power source typeAC
AC input frequency50 - 60 Hz
USB connectorUSB Type-A / USB Type-B
Bluetooth version3.0
Serial interface typeRS-232C
USB 2.0 ports quantity2
Connectivity technologyWired & Wireless
TypePOS printer
Print speed10 ips
Print technologyDirect thermal / Thermal transfer
Maximum resolution203 x 203 DPI
Weight and Dimensions IconWeight and Dimensions
Depth457 mm
Width271 mm
Height321 mm
Weight15000 g

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