What to do if my SATO Label Maker displays 'Cutter open'?
If your SATO Label Maker shows a 'Cutter open' error, first ensure that the upper blade of the cutter unit is closed. Also, check that the cable of the cutter unit is correctly connected. If the problem persists, the cutter open sensor may be defective and needs to be replaced.
What to do if SATO Label Maker shows 'Head open' error?
If your SATO Label Maker displays a 'Head open' error, it might be because the print head is unlocked. In this case, lock the print head. If the issue persists, the sensor for sensing the open/close status of the print head may be defective and requires replacement.
What to do if my SATO Label Maker displays 'Cutter error'?
If your SATO Label Maker displays a 'Cutter error', it could be due to a media jam in the cutter unit. Clean the cutter unit to resolve this. If the cutter blade doesn't return to the specified position, press the FEED button for five seconds to move the cutter blade back.
What causes a 'Head open' error on a SATO CL4NX and how to fix it?
If your SATO printer displays a 'Head open' error, the print head is unlocked, so lock the print head. If the sensor for sensing open/close of the print head is defective, replace the sensor for sensing open/close of the print head.
What to do if my SATO Label Maker shows a 'Media error'?
A 'Media error' on your SATO Label Maker can stem from a few causes. First, verify that the configured media size matches the size of the loaded media. If they differ, adjust the settings accordingly. Also, ensure that the print data doesn't exceed the configured media size. Finally, an incorrect sensor level can cause the media to feed improperly; adjust the sensor level to correct this.
What to do if my SATO Label Maker displays 'End of ribbon'?
If your SATO Label Maker shows an 'End of ribbon' message, start by ensuring a new ribbon is correctly loaded. If the issue persists, double-check that the ribbon is loaded properly. A torn ribbon can also cause this error; in that case, clean and adjust the ribbon path.
What to do if my SATO Label Maker says 'Out of paper'?
If your SATO Label Maker indicates an 'Out of paper' error, several factors could be at play. Ensure that the media is correctly loaded. If it is, check the media sensor level and adjust if necessary. Also, inspect for and remove any jammed media. A dirty media sensor can also trigger this error, so clean the sensor. Finally, verify that the media sensor cable is properly connected.
What to do if my SATO Label Maker has a machine error?
If your SATO Label Maker is showing a machine error, it is likely due to a defective circuit board. The suggested solution is to replace the main board.
How to fix an overrun error on my SATO Label Maker?
If your SATO Label Maker shows an overrun error, it could be due to incorrect RS-232C settings. Adjust the interface settings correctly to resolve this. Another potential cause is an incorrect cable connection; check and correctly connect the cable.
What to do if my SATO CL4NX shows 'end of ribbon'?
If your SATO Printer is showing an 'end of ribbon' error, it's likely the ribbon is either not loaded or not loaded correctly. Try loading a new ribbon or ensuring the current ribbon is loaded correctly.
General| Wi-Fi | No |
|---|---|
| Ethernet LAN | Yes |
| Flash memory | 2000 MB |
| Storage media | Flash |
| Internal memory | 256 MB |
| Built-in barcodes | Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, Industrial 2/5, Interleaved 2/5, Matrix 2/5 |
| Internal storage capacity | 2 GB |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage relative humidity (H-H) | 30 - 90 % |
| Operating relative humidity (H-H) | 30 - 80 % |
| Maximum roll diameter | 220 mm |
| Maximum printing width | 104 mm |
| Printing media thickness | 0.06 - 0.26 µm |
| Display type | LCD |
| Product color | Black |
| Display diagonal | 3.5 \ |
| Display resolution | 320 x 240 pixels |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| USB connector | USB Type-A / USB Type-B |
| Bluetooth version | 3.0 |
| Serial interface type | RS-232C |
| USB 2.0 ports quantity | 2 |
| Connectivity technology | Wired & Wireless |
| Type | POS printer |
| Print speed | 10 ips |
| Print technology | Direct thermal / Thermal transfer |
| Maximum resolution | 203 x 203 DPI |
Weight and Dimensions| Depth | 457 mm |
|---|---|
| Width | 271 mm |
| Height | 321 mm |
| Weight | 15000 g |
Describes how to use the printer safely and explains pictographic symbols.
Provides instructions for safe installation and handling, including location selection.
Provides precautions and instructions for installing the printer in a suitable location.
Explains the procedure for connecting the power cord and powering the printer on or off.
Explains how to configure interface settings using the SATO All-In-One Tool software.
Guides on installing the printer driver for USB connection, including offline procedures.
Explains the process of installing the printer driver for LAN and Wireless LAN connections.
Details the steps for installing the printer driver via Bluetooth interface connection.
Provides instructions for installing the printer driver using RS-232C interfaces.
Guides on installing the printer driver using the IEEE1284 compliant cable.
Details how administrators can configure printer driver settings for optimal performance.
Step-by-step instructions for loading the ribbon into the printer correctly.
Details the conditions that trigger paper end, label near end, ribbon end, and ribbon near end errors.
Explains how printing operations vary based on print mode, sensor, and external signal settings.
Guides on adjusting the print position using the [Pitch] setting in the printer menu.
Explains how to adjust the media stop position using the [Offset] setting in the printer menu.
Guides on adjusting the print darkness using the [Darkness Adjust] setting in the printer menu.
Details on adjusting the print speed, which affects both speed and print quality.
Explains the importance of print head balance for print quality and media travel.
Guides on setting the head pressure according to media thickness using adjustment dials.
Details on setting the pressure balance according to media width using adjustment dials.
Explains the procedures to configure the printer for encoding RFID inlays.
Lists the basic specifications and supported features of the barcode check function.
Guides on performing necessary operational settings for supported barcode checkers.
Explains how to perform a test read to confirm the correct functionality of the barcode checker.
Guides on enabling and selecting the mode for the barcode check function.
Guides on how to initialize fonts and graphics registered in the printer's data.
Explains how to initialize both data and setting values of the printer to factory defaults.
Provides steps to initialize only the printer's setting values to factory defaults.
Provides instructions and precautions for cleaning the printer, including the print head and platen roller.
Details the step-by-step procedure for cleaning printer components using a cleaning kit.
Explains the procedure for cleaning the printer's internal parts using a cleaning sheet.
Provides instructions for the safe removal and replacement of consumable parts.
Step-by-step guide for removing and replacing a damaged or worn print head.
Details the procedure for removing and replacing a damaged or worn platen roller.
Provides guidance on handling printer errors by checking causes and countermeasures.
Explains the cause and countermeasure for the Machine Error message.
Details the cause and countermeasure for the Parity Error message.
Explains the cause and countermeasure for the Overrun Error message.
Provides cause and countermeasure for the Framing Error message.
Details the cause and countermeasure for the Buffer Overflow error message.
Explains the cause and countermeasure for the Head Open error message.
Provides cause and countermeasure for the Out of Paper error message.
Details the cause and countermeasure for the Ribbon End error message.
Explains the cause and countermeasure for the Media Error message.
Provides cause and countermeasure for the Head Error message.
Details cause and countermeasure for USB Read/Write errors.
Explains the cause and countermeasure when the USB memory is full.
Provides cause and countermeasure for the Cutter Error message.
Details cause and countermeasure for the Cutter Cover Open error message.
Explains cause and countermeasure for SBPL Command Errors.
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