Warranty
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Warranty
Shimadzu provides the following warranty for this product.
1. Period: Please contact your Shimadzu representative for information about the period of
this warranty.
2. Description: If a product/part failure occurs for reasons attributable to Shimadzu during the
warranty period, Shimadzu will repair or replace the product/part free of charge.
However, in the case of products which are usually available on the market only
for a short time, such as personal computers and their peripherals/parts,
Shimadzu may not be able to provide identical replacement products.
3. Limitation of Liability:
(1)
In no event will Shimadzu be liable for any lost revenue, profit or data, or for
special, indirect, consequential, incidental or punitive damages, however
caused regardless of the theory of liability, arising out of or related to the use
of or inability to use the product, even if Shimadzu has been advised of the
possibility of such damage.
(2)
In no event will Shimadzu's liability to you, whether in contract, tort (including
negligence), or otherwise, exceed the amount you paid for the product.
4. Exceptions: Failures caused by the following are excluded from the warranty, even if they
occur during the warranty period.
(1)
Improper product handling
(2)
Repairs or modifications performed by parties other than Shimadzu or
Shimadzu designated companies
(3)
Product use in combination with hardware or software other than that
designated by Shimadzu
(4)
Computer viruses leading to device failures and damage to data and
software, including the product's basic software
(5)
Power failures, including power outages and sudden voltage drops,
leading to device failures and damage to data and software, including
the product's basic software
(6)
Turning OFF the product without following the proper shutdown
procedure leading to device failures and damage to data and software,
including the product's basic software
(7)
Reasons unrelated to the product itself
(8)
Product use in harsh environments, such as those subject to high
temperatures or humidity levels, corrosive gases, or strong vibrations
(9)
Fires, earthquakes, or any other act of nature, contamination by
radioactive or hazardous substances, or any other force majeure
event, including wars, riots, and crimes
(10)
Product movement or transportation after installation
(11)
Consumable items
Note: Recording media such as floppy disks and CD-ROMs are
considered consumable items.
* If there is a document such as a warranty provided with the product, or there is a
separate contract agreed upon that includes warranty conditions, the provisions of those
documents shall apply.
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