109
5.1 Trouble shooting
5
This section describes possible problems, causes, and solutions as following analyzing procedures.
Identify your current problem on the following list, and refer to the appropriate sections.
If the problem is not solved by following the recommended solutions, or if problems other than the following
occur, contact your Shimadzu representative.
(1)
Gas and pressure settings
The pressure/flow rate cannot be set or does not reach the set value.
Continual gas leakage
(2)
Temperature control
The temperature does not increase or reach the set value.
(3)
Detector (FID)
You cannot ignite the FID.
Baseline is fluctuating.
A lot of noise or noise level is high.
(4)
Detector (TCD)
The TCD cannot be zero-adjusted.
Baseline is fluctuating.
A lot of noise or noise level is high.
(5)
Chromatogram and data
No peak or extremely small peaks
Presence of ghost peaks
Abnormal peak shape (e.g. asymmetrical shape)
Poor retention time reproducibility
Poor peak area reproducibility
Peaks are negative. (In case of dual FID or TCD)
Linear range is extremely narrow.
(6)
GC display
Battery voltage error is shown.
When the power supply of the GC is turned on, "GC-2014 Boot Loader (Boot menu)" will be displayed.