Siemens DCA Vantage - Page 136

136 DCA Vantage Operator’s Guide
Troubleshooting
E40
Barcode read
error
The number of digits
read by the barcode
reader does not match
what is expected.
Possible causes:
• incorrect barcode
• partial barcode scan
• barcode reader is not
working properly
• Rescan the barcode in a
different direction.
• Clean the barcode window.
• Use another barcode label.
E41
Incorrect
barcode data
The barcode has the
correct number of digits,
but the character does
not match the expected
pattern.
Possible causes:
• incorrect barcode
• partial barcode scan
• barcode reader is not
working properly
• Rescan the barcode in a
different direction.
• Clean the barcode window.
• Use another barcode label.
E50
Serial Port
communication
failure
An attempt to
communicate with an
LIS or remote computer
via the RS232 serial port
failed.
1. Verify the cables are
connected securely.
2. Verify the serial port is enabled
in software. Refer to Setting up
the Serial Port Connection‚
page 33.
3. Restart the system.
E51
Serial Port
communication
error
Communication with the
serial port is not
successful, even after
numerous attempts.
1. Disable the serial port.
2. Verify serial port is enabled in
software. Refer to Setting up
the Serial Port Connection‚
page 33.
3. Restart the system.
4. Contact your local technical
support provider.
Error Code Description Corrective Action