Troubleshooting
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TDS5000B Series Service Manual
If the oscilloscope passes all the BIOS tests and Windows boots, the primary tree
calls for you to run PC diagnostic software (such as QAPlus/Win).
Use a comprehensive diagnostic software application to check and verify the
operation of the PC hardware in the oscilloscope.
To run the diagnostic software, you must have a working keyboard (a working
mouse or other pointing device is optional) and have the Windows operating
system running. Repair or replace any failed component identified by the
diagnostic software.
NOTE. To run PC diagnostic software, you must have either a working keyboard
or a working mouse (or other pointing device) and Windows running.
To run the PC diagnostic software, do the following steps:
1. From the File menu select Exit.
2. Exit all other applications and exit all windows.
3. Install and start the PC diagnostic software.
4. Click OK and select the tests you want to perform.
5. To restore the oscilloscope to normal operating condition, reboot the
oscilloscope after the diagnostic tests are complete.
Oscilloscope Diagnostics. If the oscilloscope passes all the tests, the primary tree
calls for you to run the oscilloscope Diagnostics. The oscilloscope Diagnostics
are a comprehensive software test that checks the functionality of the
oscilloscope. If the oscilloscope Diagnostics test fails, the oscilloscope is
defective.
To run the oscilloscope Diagnostics, do the following steps:
1. Turn off all other applications.
2. From the menu bar, click Utilities and then select Instrument Diagnostics.
PC Diagnostic Software
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