TransAct Printrex 980 - Page 146

Appendix B: Frequently Asked Questions
Page 136 100-11672 - Rev D
Spur Marks (Dotted Lines)
Cause
Procedure
Check Item
Action
Paper
1
Dedicated paper is not used.
Replace with
dedicated
paper.
Spur Unit
2
Clean Spur and Spur Cleaner, and then
check that the defect has been
recovered.
End.
3
Spur does not rotate smoothly.
Replace Spur
Unit.
Ink Adhesion (Ink Dripping).
Cause
Procedure
Check Item
Action
Print Module
1
Print Module is not installed properly.
End.
Ink Supply
System
2
Even when Medium Cleaning is carried
out, waste ink is not sucked from Purge
Unit.
After replacing
Pump Unit,
carry out
Medium
Cleaning.
Purge Unit
3
Blade, Cap, or Cap Base is deformed.
After replacing
Purge Unit,
carry out Light
Cleaning,
Medium
Cleaning, and
Strong
Cleaning.
Printhead
4
Replace Printhead, and then check that
the defect has been recovered.
End.
Print Module
5
Replace Print Module, and then check
that the defect has been recovered.
End.