TransAct Printrex 980 - Page 145

Appendix A: Ordering Genuine Ithaca Supplies
100-11672 - Rev D Page 135
Spur Marks (White Dotted Lines)
Cause
Procedure
Check Item
Action
Paper
1
Dedicated paper is not used.
Replace with
dedicated
paper.
Spur Unit
2
The unit is not installed properly.
Reinstall it
properly.
3
Spur does not rotate smoothly.
Replace Spur
Unit.
Transport
Unit
4
Transport Belt is not located at the
correct position.
Move Transport
Belt back to the
correct position.
5
Replace Transport Unit, and then check
that the defect has been recovered.
End
Ink Smearing (Due to Printhead Crash)
Cause
Procedure
Check Item
Action
Paper
1
Paper leading edge is folded or curled.
Correct the fold
or curl.
Pinch Roller
Unit or Spur
Unit
2
The unit is not installed properly.
Reinstall it
properly.
3
Pinch Roller or Spur does not rotate
smoothly.
Replace Pinch
Roller Unit or
Spur Unit.
Setup
4
The Printhead height adjustment value
and Paper Suction Fan adjustment value
are not set.
Set Printhead
height
adjustment
value and
Paper Suction
Fan adjustment
value.
Ink Supply
System
5
Even when Medium Cleaning is carried
out, waste ink is not sucked from Purge
Unit.
After replacing
Pump Unit,
carry out
Medium
Cleaning.
Purge Unit
6
Blade, Cap, or Cap Base is deformed.
After replacing
Purge Unit,
carry out Light
Cleaning,
Medium
Cleaning, and
Strong
Cleaning.
Printhead
7
Replace Printhead, and then check that
the defect has been recovered.
End.
Print Module
8
Print Module is not installed properly.
End.
9
Replace Print Module, and then check
that the defect has been recovered.
End.