TransAct Printrex 980 - Page 218

Appendix B: Frequently Asked Questions
Page 208 100-11672 - Rev D
Code
Detail Code
Item
Description
2. Load paper of correct size.
3 Close Paper Guide (error cleared).
13
02
Condition
Detected
TOF Sensor does not detect the trailing edge of
paper during printing.
Action
1. Remove jammed paper around TOF Sensor.
2. Load paper of correct size.
3 Close Paper Guide (error cleared).
13
0A
Condition
Detected
TOF Sensor does not detect the leading edge
of paper during printing.
Action
1. Remove paper jammed in Transport Unit.
2. Close Upper Unit.
3. Close Ink Tank Door.
13
0C
Condition
Detected
Paper has been fed too fast during printing.
Action
1. Clean Transport Belt.
2. Adjust pulling speed for the peeler, the take-
up device and so on.
3. Close Paper Guides (error cleared).
13
E1
Condition
Detected
Only 1% or less of encoder signal is received
even if Transport Motor is driven at start of
printing. (Transport Belts drive is not
transmitted to the encoder.)
Action
1. Removed jammed paper in Transport Unit.
Set paper.
Close Paper Guide (error cleared) or
2. Replace Transport Sensor 2.
13
E2
Condition
Detected
Only 90% or less of encoder signal is received
during paper transport during printing.
(Transport Belts are slipping on shafts.)
Action
1. Remove jammed paper in Transport area.
Close Paper Guides (error cleared) or
2. Replace Encoder Sensor.
3. Replace Transport Unit.
14: Mark Width Error
14
01
Condition
Detected
Mark width of paper is smaller than specified
data.
Action
1. Load paper of correct mark lengths and
close Upper Unit (error cleared).
2. Cancel the job.
Service Utility > Printer Status > Cancel
Printing My Job
19: Paper Loading Error
19
01
Condition
Detected
Paper not detected when paper is loaded.
Action
1. Load paper correctly and close Upper Unit
(error cleared) or
2. Replace TOF Sensor
19
02
Condition
Detected
Automatic adjustment of TOF is failed.