Ver-Mac 2016 V-Touch Controller User Manual, V3.0 iii
Claim Procedure
In order to make a claim under the terms of this warranty, the owner of the equipment
must first establish that the equipment has been installed, maintained and operated
within the normal limits of its intended usage.
Defective equipment or component parts for repair or replacement must always be
returned to Signalisation Ver-Mac Inc. along with an RMA number obtained beforehand
from Customer Service at Signalisation Ver-Mac Inc.
End User Responsibilities
The end-user is responsible for the appropriate choice of product, for its proper usage
and the results obtained by this product.
This warranty applies only to products that have been paid in full according to the
terms stipulated in the contract or on the invoice.
For any repair or replacement, please complete the RMA request form at the following
address:
http://www.ver-mac.com/extranet/en/rma-request
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