Fault Codes
411
027-797 The output destination is not correct. Specify the correct destination, and resend
the e-mail.
033-310 If the machine is equipped with two or more lines, the Fax Billing feature cannot
be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing
feature, or to change the machine to the single-line configuration.
033-363 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-710 The document for polling has been deleted. Store the document again.
033-712 The memory is full. Delete unnecessary data.
033-713 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-716 The mailbox specified from the remote machine does not exist. Register the
mailbox on the machine.
033-717 The mailbox passcode specified on the remote machine is incorrect. Notify the
correct passcode.
033-718 There are no fax documents or no documents for polling in the mailbox specified
on the remote machine. If required, store documents in the mailbox.
033-719 The fax job was cancelled when the machine was switched off and on. Send the
document again.
033-721 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-722 The scan job was cancelled. The document is jammed inside the machine, or
the number of scanned pages has reached the limit value. If the problem is a
document jam, clear the jam first. Reload only the document pages that have
not been scanned, and press the <Start> button to continue the job.
033-724 Unable to receive the image data, because the data size that can be received
per a fax transmission exceeds its upper limit. Request the sender to divide the
document into smaller segments to send, or lower the resolution. If the problem
persists, check if memory is installed correctly. If the problem persists, contact
the Xerox Welcome Center.
033-725 The hard disk is full. Delete unnecessary data on the hard disk to increase the
available hard disk space.
033-726 The received document was printed single sided. The 2-sided printing feature is
not available for a mixed size document.
033-727 The orientation of the received pages could not be changed, because the data
size was too large. They were printed without rotation.
033-728 The Auto Print formatting of the received fax document was interrupted by a
manual print operation. No user action is required. The machine will
automatically resume the Auto Print job after the manual printing is done.
033-731 The Auto Print processing for the received fax document was interrupted by a
manual print operation. No user action is required.
033-733 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-734 Fax printing was suspended, because a job report was generated while the fax
print job was being prepared. No user action is required.
Code Description and Remedy
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