10 Problem Solving
172
Problem Solving
10
Images on the 
print are skewed.
Is the paper media loaded 
correctly?
Load the paper media correctly.
Refer to "Loading Media" (P.34).
Is the media tray set 
correctly?
Firmly push in the media tray until it stops 
to set it correctly.
Refer to "Loading Media" (P.34).
Part of the image 
is missing on the 
print.
(smudged, 
unclear) .
Is the paper media damp? If the paper media is damp, either some 
parts of the copy are not shown or the copy 
is smudged and unclear. Replace with 
paper media from a new ream.
Refer to "Loading Media" (P.34).
Is the loaded paper media 
folded or wrinkled?
Remove the defective paper media and 
replace with paper media from a new ream.
Refer to "Loading Media" (P.34).
Dirt appears at 
equal intervals.
Dirt on the paper feed path. Print a few pages.
Internal components are 
dirty.
Contact your Xerox Customer Support 
Center.
The print has 
black dots.
Internal components are 
dirty.
Contact your Xerox Customer Support 
Center.
The print has 
black lines.
Internal components are 
dirty.
Contact your Xerox Customer Support 
Center.
Symptoms Check Remedy