Suggested Solutions
c. Disable (unchecked ) the tray heater and register the stock.
The printer performs a forced exhaust action for approximately one minute. During
the forced exhaust action, do not change any settings or open a tray.
Important
A forced exhaust with paper loaded in tray can lead to image quality problems.
d. After the forced exhaust is complete, load paper in tray.
3. Change the Multifeed Detection setting.
• Use this feature to Enable (checked) or Disable (unchecked) multifeed notifications;
this feature does not make any other adjustments.
• The Multifeed Detection feature is accessed from Stock Library Manager > Stock
Properties > Advanced Stock Setup > Multifeed Detection.
• The settings available for the Multifeed Detection option include:
- Enabled (checked): Multifeed notifications are switched On.
- Disabled (unchecked): Multifeed notifications are switched Off.
Note
To prevent the system from reporting faults due to multifeeds, temporarily disable
notifications. This allows the user to continue their workflow until the cause of the
problem is resolved. Be aware that disabling this feature has no impact on the oc-
currence rate of actual multifeeds, and if disabled, multifed sheets may cause jams
elsewhere in the system and/or result in additional blank sheets in the final output.
Problem
Paper Curl
Suggested Solutions
1. If your press configuration includes the Interface Decurler Module (IDM)s, confirm that
the IDM Curl Correction option on the IDM control panel is set to Auto.
Note
For more information, refer to the Optional Devices Guide for Xerox
®
Versant
®
3100 Press,
the Interface Decurler Module (IDM) chapter.
2. Change the Paper Curl Correction setting from the Stock Library Manager on the print
server.
Tip
Changing the default setting is considered a temporary solution because environmental
conditions vary from day to day. It is recommended that upon completion of the print job
you return the option to its default setting.
• Use the Paper Curl Correctionfeature to correct paper curl caused by heat and pressure,
and to apply fine adjustments based on the characteristics of each paper type. Paper
curl may cause paper jams and wrinkled output.
• This feature can be found in Stock Library Manager > Stock Properties > Advanced
Stock Setup > Paper Curl Correction
7-13Xerox
®
Versant
®
3100 Press
User Guide
Troubleshooting
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