The serial number is listed with the Machine Information.
c) If the serial number is not displayed, open Tray 1 and locate the serial number
plate on the left side of the frame (SER #).
For more information, refer to Locating the Press Serial Number.
3. If output quality is a problem, take a sample as a reference to assist you in describing
the problem over the telephone when answering the questions from the customer
support operator about the defects.
4. If possible, use a phone near the press when calling for assistance. Follow the
instructions provided by the operator.
5. For system support, user help, and service support, call the appropriate number.
For the specific number in your area, go to www.xerox.com and select the Support
link.
7-47Xerox
®
Versant
®
3100 Press
User Guide
Troubleshooting
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