Xerox Versant 3100 Press

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Xerox

Versant

3100 Press7-48

User Guide

Troubleshooting

Main Page

Table of Contents3
Product Symbols9
Getting Started13
Print Server Overview13
Press Components14
Internal Components14
Locating the Press Serial Number14
Advanced High Capacity Feeder (Trays 6 and 7)15
Trays 6/7 Components16
Control Panel16
Status Lights18
Logon19
Language19
Full System Configuration20
Power on / off20
Power Switches20
Circuit Breaker Switch21
Main Power Switch21
Power on / off Button21
Power on / off the Press22
Power Saver Mode22
Low Power Mode23
Sleep Mode23
Exiting Power Saver Mode23
Getting Help23
Help on the Xerox Web Site23
Stock Library Manager Online Help23
Customer Diagnostic Tool24
Print Server Customer Documentation24
Print Job Submission25
Information to Know before Printing a Job25
How to Submit a Print Job26
Printing from Your Computer26
Printing from the Freeflow Print Server27
Printing from the EX Print Server27
Information about Printing on Tabs28
Printing Tabs from the Print Server29
Job / Machine Status31
Job Status31
Job Status Area31
Active Jobs Tab31
Completed Jobs Tab32
Machine Status32
Machine Information Tab32
Machine Serial Number33
Current System Software33
IP Address and Host Name33
Machine Configuration33
Software Version33
Print Reports33
Maintenance Assistant34
Overwrite Hard Disk34
Faults Tab34
Billing Information Tab35
Accessing Billing Information35
Billing Impressions Information35
Billing Impression Mode36
Usage Counters36
Paper and Media39
Paper and Media Overview39
General Paper Loading Guidelines40
Unsupported Media40
Paper / Media Storage Guidelines41
Supported Paper41
Paper Size Ranges41
Paper Specifications for All Trays42
Paper Tray Information43
Paper Tray Information for Trays 1, 2, and 343
Paper Tray Information for Trays 6 and 744
Paper Tray Information for Tray 5 (Bypass)45
Press Productivity Information45
Productivity Information for Trays 1, 2, 3, 6, and 746
Productivity Information for Tray 5 (Bypass)48
Loading Paper49
Loading Paper in Tray 5 (Bypass)51
Matching the Tray and Stock Information52
Paper Feed Performance in Trays 6 and 753
Improving Paper Feed Performance in Trays 6 and 754
Printing on Special Media58
Transparencies58
Guidelines for Printing on Transparencies58
Loading Transparencies in Trays 1, 2, and 359
Loading Transparencies in Tray 5 (Bypass)59
Hole-Punched Paper60
Guidelines for Printing on Hole-Punched Paper60
Loading Hole-Punched Paper in Trays 6 and 761
Loading Hole-Punched Paper in Tray 5 (Bypass)61
Tab Stock62
Guidelines for Printing on Tab Stock62
Loading Tab Stock in Trays 1, 2, and 363
Loading Tab Stock in Trays 6 and 764
Loading Tab Stock in Tray 5 (Bypass)65
Labels66
Guidelines for Printing on Labels66
Loading Labels in All Trays66
Glossy Paper67
Guidelines for Printing on Glossy Paper67
Postcards67
Guidelines for Printing on Postcards67
Supported Postcard Sizes68
Loading Postcards in Trays 6 and 768
Loading Postcards in Tray 5 (Bypass)69
Envelopes70
Guidelines for Printing on Envelopes70
Supported Envelope Sizes71
Loading Envelopes in Trays 6 and 7 with the Postcard Bracket71
Loading Envelopes in Trays 6 and 7 with the Optional Envelope Support Kit73
Loading Envelopes in Tray 5 (Bypass)75
Loading Media in Optional Devices76
Loading Media in the Optional Dual Advanced High Capacity76
Feeder (Trays 8 and 9)76
Loading Post-Process Media in the Optional Inserter76
Loading Post-Process Media in Optional GBC Advancedpunch Pro76
Maintenance77
General Precautions and Warnings77
Cleaning the Press78
Cleaning the Exterior78
Clean Fuser Assembly Information78
Performing the Clean Fuser Assembly Procedure79
Cleaning the Raster Output Scanner (ROS) Window Areas80
Performing the Clean Toner Procedure81
Calibrating the Press83
Full Width Array83
Density Uniformity Adjustment84
Adjusting Automatic Density Uniformity84
Replacing Consumable Supplies85
Ordering Supplies86
Checking the Status of Consumables86
Replacing the Tray 5 Feed Rolls89
Replacing the Tray 6/7 Feed Rolls92
Replacing a Dry Ink / Toner Cartridge96
Replacing the Dry Ink / Toner Waste Bottle98
Replacing the Suction Filter99
Replacing a Drum Cartridge101
Fuser Assembly Procedures103
Fuser Assembly Cautions and Warnings104
Reasons for Removing / Replacing Fuser Assembly Components105
Preparing the Tools105
Removing the Fuser Module106
Replacing the Stripper Finger Assembly109
Replacing the Pressure Roll Assembly110
Replacing the Pressure Roll Cleaning Pad Assembly111
Installing the Fuser Assembly111
Extending Fuser Life with Multiple Fusers114
Preventing Fuser Damage114
Fuser Paper Width Information114
Changing the Fuser Width ID115
Troubleshooting119
General Troubleshooting119
Reducing Toner Consumption124
Image Quality (IQ) Troubleshooting125
Stock Library Manager Troubleshooting129
Stock Library Manager Default Settings140
Paper Jams147
Paper Jam Information147
Clearing Jams in Area 2148
Clearing Jams in Areas 3, 4 and 5151
Paper Jams in Trays 1-3157
Paper Jams in the Bypass (Tray 5)157
Paper Jams When the Bypass Is Installed on Trays 6 and 7157
OHCF Jam Clearance (Trays 6 and 7)158
Clearing OHCF Jams (Trays 6 and 7)158
Paper Jams Inside OHCF Trays 6 and 7158
OHCF (Trays 6 and 7) Paper Jams at Lever 1A and Knob 1C159
OHCF (Trays 6 and 7) Paper Jams at Lever 1B and Knob 1C160
OHCF (Trays 6 and 7) Paper Jams at Lever 1D and Knob 1C160
Fault Information161
Obtaining Fault Information from the Press Touch Screen162
Fault Messages163
Troubleshooting Help164
Locating the Press Serial Number164
Calling for Service164
Specifications167
Performance Specifications168
Environmental Specifications168

Xerox Versant 3100 Press - Page 166

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