SonTek – a Xylem brand
FlowTracker2 User’s Manual (January 2019)
191
For most applications, a more practical seeding material is lime or pulverized limestone
(the chalk commonly used on athletic fields).
• Large bags are inexpensive and readily available from most hardware stores,
• While not perfect, the acoustic performance is sufficient for most applications,
• A variety of distribution arrangements can be arranged to seed even very large
tanks,
• A note of caution: repeated addition will gradually increase the pH in a tank (in
addition to creating a layer of lime/limestone on the bottom of the tank).
11.5. Troubleshooting
This section provides suggestions for diagnosing problems with the FlowTracker2. If you
have trouble finding the source of a problem, please contact SonTek.
Cannot Turn System On 11.5.1
FlowTracker power-up problems are usually related to the power supply.
a) Check or replace the existing batteries.
b) Verify that all batteries are correctly oriented as shown on the battery holder.
c) Ensure the battery cap is threaded correctly and securely screwed-down.
d) Press the On/Off power button for at least one second.
e) Try to establish direct communication using USB cable.
Cannot Communicate with the FlowTracker2 11.5.2
If you are unable to establish external communications with the FlowTracker2 using the
FlowTracker2 desktop software, the following may be helpful in identifying the cause.
Handheld 11.5.2.1
a) Verify the power supply of the FlowTracker2 handheld by reviewing the battery
indicator in the top banner or Battery Data under Utilities menu.
b) The Communication function on the main menu must be selected.
Communication 11.5.2.2
a) If using USB connection,
i). Inspect the cable and connectors for any defects,
ii). Verify both cable connectors between the FlowTracker2 and PC are securely
connected.
iii). Verify the PC’s USB port is functioning correctly by communicating with a
different USB device.
iv). If the communication is still unsuccessful use a different USB cable and or PC.
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