Basic Phone Features
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feature is disabled by default.
Note
Static Forwarding
Three types of static forwarding:
Always Forward: Incoming calls are immediately forwarded.
Busy Forward: Incoming calls are immediately forwarded if the phone is busy.
No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
You can enable/disable call forward for the phone system, or you can customize call forward for
each or all accounts. Two call forward modes:
Phone (default): Call forward is effective for the phone system.
Custom: Call forward can be configured for each or all accounts.
To configure the call forward mode via web user interface:
1. Click on Features->Forward & DND.
2. In the Forward block, mark the desired radio box in the Mode field.
3. Click Confirm to accept the change.
Note
Call forward mode is configurable via web user interface only.
Call forward is local to the phone, and may be overridden by the server settings. For more
information, contact your system administrator.
If DND feature is enabled, the incoming calls will not be forwarded even if you configure no
answer forward feature.
When the phone forwards a call, a prompt window will pop up by default. If you want to disable
the feature, contact your system administrator for more information.
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