Advanced Phone Features
247
Key.
The Record and URL Record keys control the recording function, and are available:
During an active call
When calls are on hold or muted
During a blind or attended transfer
During a conference call
The Record and URL Record keys are not available when:
There are no connected calls on your phone
You place a new call
To record a call:
1. Tap the Record key or URL Record key during a call.
If the recording starts successfully, the recording icon will appear at the bottom right corner
of the contact avatar and the icon indicators of the Record key or URL Record key changes
to .
2. Tap the Record key or URL Record key again to stop recording.
The recording icon disappears from the bottom right corner of the contact avatar and the icon
indicators of the Record key or URL Record key changes to .
Recording status indications you need to know:
Icons on the touch screen
appears on the touch screen
A recording cannot be started
A recording cannot be stopped
appears for 1 second, then goes back
The recording box is full
The call cannot be recorded
You can listen to the recordings stored on your server system. For example, you can dial an
access code to listen to the recordings.
Note
Hot Desking
Hot desking originates from the definition of being the temporary physical occupant of a work
station or surface by a particular employee. A primary motivation for hot desking is cost
The way in which you listen to the recordings may be different depending on the server. Contact
your system administrator for more information.
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