xii Z4Mplus and Z6Mplus User Guide
Printer Products
product returned for warranty service or replacement is not defective as herein
defined, the customer will pay all handling and transportation costs.
Printheads. Since printhead wear is part of normal operation, the original printhead is
covered by a limited warranty as indicated below. Warranty period begins on purchase
date.
To qualify for this warranty, the printhead must be returned to the factory or to an
authorized service center. Customers are not required to purchase Zebra supplies
(media and/or ribbons) for warranty qualification. However, if it is determined that the
use of other manufacturer supplies has caused any defect in the printhead for which a
warranty claim is made, the user is responsible for Zebra’s labor and material charges
required to repair the defect. The warranty becomes void if the printhead is physically
worn or damaged; also if it is determined that failure to follow the preventive
maintenance schedule listed in the User’s Guide has caused defect in the thermal
printhead for which a warranty claim is made.
Software. Software is warranted to be free of defects in material and workmanship for
30 days from the date of purchase. In the event of notification within the warranty
period of defects, Zebra will replace the defective diskette or documentation.
Batteries. Mobile printer batteries are warranted to be free of defects in material and
workmanship for 90 days from date of purchase. In the event of notification within the
warranty period, Zebra will replace the defective battery provided there has not been
damage resulting from user abuse.
Parts
. All parts, maintenance kits, options kits, and accessories are warranted to be free
of defects in material and workmanship for 90 days (except where otherwise noted)
from date of purchase. This warranty becomes void if the item is modified, improperly
installed or used, or damaged by accident or neglect.
Printhead Warranty Period
Bar code label printer printheads 6 months
Card printer printheads 12 months
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