98 Zebra ZXP Series 1 Card Printer Service Manual P1061942-001
4: Troubleshooting
Troubleshooting Procedures
Example • No printing
No printing on the card.
Possible Cause:
• Ribbon cartridge may not be installed in the printer.
Solution:
• Check for ribbon cartridge in the printer. Refer to Section 2.1: Installing the Ribbon
Cartridge.
Possible Cause:
• Cards may not meet specifications. Refer to Section 1.3: Specifications.
Solution:
• Use a different supply of cards.
Possible Cause:
• Cable on Printhead may be disconnected.
• Printhead elements may be scratched or burnt.
Solution:
• Call Service for Printhead repair or replacement information; see Appendix I.
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