Zebra ZXP 7 series Service Manual

P1036102-007 ZXP Series 7 Card Printer Service Manual 21
Troubleshooting
OCP Error Messages
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION
17013
LAMINATOR TOP
HEATER FAIL
Top heater did not turn on
after being instructed to
do so. When the heater
is enabled, the controller
will wait a certain specied
amount of time for it to attain
the set target temperature. If
the heater fails to reach the
target in the specied time, the
TopHeaterFail fault will be set.
Replace the top halogen bulb.
17014
LAMINATOR BOTTOM
HEATER FAIL
Bottom heater did not turn
on after being instructed
to do so. When the heater
is enabled, the controller
will wait a certain specied
amount of time for it to attain
the set target temperature. If
the heater fails to reach the
target in the specied time, the
BotHeaterFail fault will be set.
Replace the bottom halogen bulb.
17015
LAMINATOR TOP
TEMPERATURE HIGH
If the top roller temperature
ever exceeds a xed
temperature threshold, the over
temp error occurs.
1. Power cycle the printer, and retry.
2. If this error persists, contact Tech
Support.
17016
LAMINATOR BOTTOM
TEMPERATURE HIGH
If the bottom roller temperature
ever exceeds a xed
temperature threshold, the over
temp error occurs.
1. Power cycle the printer, and retry.
2. If this error persists, contact Tech
Support.
17017
LAMINATOR TOP
CUTTER STALL
Top cutter blade is obstructed,
or top cutter mechanism is
damaged.
If this error persists, contact Tech
Support.
17118
LAMINATOR BOTTOM
CUTTER STALL
Bottom cutter blade is
obstructed, or bottom cutter
mechanism is damaged.
If this error persists, contact Tech
Support.
17019
LAMINATOR TOP
CUTTER FAIL
Top cutter has failed.
If this error persists, contact Tech
Support.
17020
LAMINATOR BOTTOM
CUTTER FAIL
Bottom cutter has failed.
If this error persists, contact Tech
Support.
17021
LAMINATOR TOP TEMP
SENSOR FAIL
The top temperature
(thermopile) sensor has failed.
If this error persists, contact Tech
Support.
17022
LAMINATOR BOTTOM
TEMP SENSOR FAIL
The bottom temperature
(thermopile) sensor has failed.
If this error persists, contact Tech
Support.
17023 LAMINATOR FAN FAIL
This should only happen if one
or both cooling fans fail or the
cooling vents near the heated
roller assembly are blocked or
the fan(s) have failed.
Check for blocked vents.

Zebra ZXP 7 series Specifications

General

Print Resolution	300 dpi
Connectivity	USB 2.0, Ethernet
Memory	64 MB standard
Print Technology	Dye-sublimation thermal transfer
Card Capacity	200 cards input hopper, 100 cards output hopper
Card Sizes	CR-80 ISO 7810, 2.12" (54 mm) x 3.38" (86 mm)
Power Requirements	100-240 VAC, 50-60 Hz