Verfication actionsProbable cause
If source type is external sensor:
Action 1 on page 424,
Action 2 on page 424
The external sensor does not receive any trigger pulses.
Action 8 on page 425The external sensor does not send any positions to PickMaster.
If source type is external sensor:
Action 1 on page 424,
Action 2 on page 424
The external sensor does not receive any trigger pulses.
Action 8 on page 425The external sensor does not send any positions to PickMaster.
If source type is predefined and work area is conveyor:
Action 1 on page 424,
Action 2 on page 424
The conveyor board does not receive any strobe pulses on the
start input.
Action 8 on page 425The strobe signal is not configured as cXNewObjStrobe.
Action 3 on page 424PickMaster has no connection with the robot controller
If source type is predefined and work area is indexed:
Action 1 on page 424,
Action 2 on page 424
The configured strobe signal does not receive an strobe pulses.
Action 3 on page 424PickMaster has no connection with the robot controller.
Warning 4328 and 4329 received together
Error description:
Typically, a pair of 4328 and 4329 is received for one, several or every trigger/strobe
related to a work area.
4328 Trigger/strobe time mismatch (%.1f s). Item positions from %s to %s lost.
See Application manual.
4329 Trigger/strobe time mismatch (%.1f s). Strobe from %s was ignored. See
Application manual.
Probable causes:
The following table provides the probable causes of the warning 4328 and 4329:
Verfication actionsProbable cause
In order of probability:
Action 6 on page 424The time synchronisation between controllers and PickMaster is
not working.
Action 5 on page 424The trigger frequency is set too high.
Action 7 on page 425Low robot network performance
Action 4 on page 424Low camera network performance
Additional causes for external sensors:
Action 9 on page 425Time stamps are not enough synchronized with strobes.
Action 8 on page 425The external sensor does not send positions with a correct time
stamp..
Continues on next page
426 Application manual - PickMaster® Twin - PowerPac
3HAC064218-001 Revision: B
© Copyright 2021 ABB. All rights reserved.
7 Troubleshooting
7.4.1 Warnings 4326 - 4329
Continued
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