Agilent Cary 8454 UV-Visible Spectroscopy System Installation Guide 133
LAN Communication, Installation, Connection and Configuration 7
Troubleshooting LAN Communication
Troubleshooting LAN Communication
Power failure reported on the Agilent ChemStation
If your Agilent ChemStation can not connect to the spectrophotometer
using LAN communication, please perform the following troubleshooting
steps.
Verify that basic communication is possible
Use the ping command, to verify that the IP address is operational.
1 From the Start menu in the taskbar, select Start > Run.... In the Open:
field type cmd.exe and press Enter.
2 Type ping <IP- number> and press Enter to verify communication of
the LAN Interface Card and the LAN interface in your PC. <IP- number>
needs to be replaced by the appropriate IP address (e.g. 10.10.10.101)
or host name.
3 The command ping will send a request for reply to the IP address,
bypassing part of the Windows TCP/IP settings. A successful ping would
look like this:
Reply from 10.10.10.101: bytes=32 time<10ms TTL=128
If the message request timed out is displayed, the IP address can not be
reached by the ping command.
4 If the ping request was answered successfully by the instrument, you
need to verify that your Windows TCP/IP settings are correct for the
selected network, especially the subnet mask and gateway settings
should be checked.
Identify by host name
If you identify the UV-Visible system by host name, ensure that the used
host name and IP address are correctly setup in the DNS server. Try using
the IP address in the Configuration Editor.
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