260-668080-001 Rev 002 March 2013 115
Eclipse Edge User Manual
Advanced Management
The advanced management screen supports two functions:
• Software reset, which provides a hard reset for all software-resettable modules. Refer
to Software Reset on page 116.
• Clear Events and History, which clears all historical data from the Event Browser and
History screens. Refer to Clear Events and History on page 116
Figure 4-43. Advanced Management Screen
Item Description
1 Software Reset forces a hard reset for the selected module.
Traffic is affected. Portal automatically saves the Help Desk
data file before resetting.
2 Clear Events and History window.
3 Click Clear to clear all historical data from the Event Browser
and History screens.
4 Click Recover to recover all historical data.
5 Click to recover (temporarily) data for this Portal session only.
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