Basler L304kc User Manual

Troubleshooting
BASLER L304
kc 6-5
Draft
6.2.2 Poor Quality Image
Use this chart if the image is poor quality, is completely white, or is completely black. If you get no
image at all when you attempt to capture an image with the frame grabber, use the chart that
appears in Section 6.2.1.
Go to the interfacing
troubleshooting chart.
Yes
Yes
No
Use the CCT+ to activate the Factory Set then and
capture a few normal images.
Is the problem still present?
One of the camera’s settings was
significantly misadjusted. Review the
camera manual to make sure that you
are setting the camera correctly.
No
Use the Camera Configuration Tool Plus (CCT+) to set the camera for test image one.
Capture several images and carefully check the pixel values in each image. (Most frame
grabbers include software tools that allow you to see the individual values of each pixel in
the image and histograms that display distributions of the pixel values in the image.)
The pixel values in your captured test image should be exactly as described in Section
3.11. Also, if you capture several test images, the pixel values should be the same in
all of the captured test images.
Are the test images OK?
Do all captured images appear to be completely black or very dark.
Use the CCT+ to activate the Factory Set. Once the
Factory set is activated, capture several images.
Is the problem still present?
Yes
Yes
No
Yes No
A parameter error was present.
A parameter error occurs when a
parameter is set out of range, a
parameter is set to a value that is not
allowed or when parameters that
depend on each other are set to
conflicting values. If you are setting
the camera’s parameters by using
binary commands to write to
registers, make sure you check the
min, max and increment fields of
each register before you set the
parameter value.
Contact Basler Technical Support. The
contact numbers appear on the title
page of this manual.
Before you call for support, be sure to
make note of the camera settings and
the frame grabber settings you are
using. You should also have a captured
live image and a captured test image
available. Technical support will
frequently request that you e-mail
copies of these captured images.
No
Capture several lines and check the pixel values in each of the captured
red lines. (Most frame grabbers include software tools that allow you to
see the individual values of each pixel in the captured lines and
histograms that display distributions of the pixel values in the lines.)
Are the pixel values in the first captured red line identical to the pixel
values in all of the other captured red lines?

Basler L304kc Specifications

General

Brand	Basler
Model	L304kc
Category	Security Camera
Language	English