Brother HL-5350DN Service Manual

3-29
Confidential
3. PAPER FEEDING PROBLEMS
Problems related to paper feeding are end user recoverable if following the User Check
items. If the same problem occurs again, follow each procedure in the order of the number
described in the Step column in the tables below.
3.1 No Feeding
3.2 Double Feeding
Step Cause Check Result Remedy
1
Edge actuator
catching on some
position
Does the edge actuator
move smoothly? No
Re-assembly the edge
actuator.
2
Roller holder
ASSY catching on
some position
Does the roller holder
ASSY move smoothly? Yes
Re-assembly the roller
holder ASSY.
3
Registration front
sensor failure
Is the problem solved
after replacing the
registration front sensor
PCB ASSY?
Yes
Replace the registration
front sensor PCB ASSY.
4
Separation pad or
roller holder ASSY
failure
Is the surface of the
separation pad or the
pickup roller dirty or worn
out?
Yes
1) Clean the surface of
the separation pad or
pickup roller.
2) Replace the separation
pad or pickup roller.
5
Pressure plate
gear damage
Is the pressure plate gear
damaged?
Yes
Replace the paper tray.
6
T1 solenoid failure Does the T1 solenoid
work correctly?
No
Replace the T1 solenoid.
7
T1 solenoid
pathway of the
high-voltage
power supply PCB
broken
Is the problem solved
after replacing the high-
voltage power supply
PCB ASSY?
Yes
Replace the high-voltage
power supply PCB ASSY.
8
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
9
Main motor failure Is the problem solved
after replacing the drive
sub ASSY?
Yes
Replace the drive sub
ASSY.
Step Cause Check
Result Remedy
1
Separation pad or
roller holder ASSY
failure
Is the surface of the
separation pad worn out? Yes
Replace the PF kit.

Brother HL-5350DN Specifications

General

Color	No
N-up printing	4, 9, 16, 25
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Internal memory	32 MB
Processor model	NEC VR5500
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Supported network protocols (IPv4)	IPv4: ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMP, LLTD responder, WebServicesPrint, IPv6: NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, IPP/IPPS, FTP Server, TELNET Server, HTTP/HTTPS server, SSL/TLS, TFTP client and server, SMTP Client, APOP, POP before SMTP, SMTP-AUTH, SNMPv1/v2c/v3, ICMPv6, LLTD responder, WebServicesPrint
Networking features	10/100 Base-TX
Power consumption (active)	675 W
Compatible operating systems	Windows: Vista, 2000 Prof., XP Home Edition, XP Prof. Edition (32 & 62 bits), Server 2003 (32 & 64 bits), Server 2008. MacIntosh: Mac OS X 10.3.9 + Linux
Power consumption (standby)	75 W
Power consumption (PowerSave)	6 W
Package weight	11500 g

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 246 mm