Confidential
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â– Paper jam around MP tray/manual feed slot
< User Check >
- Check that recording paper is loaded correctly in the MP tray/manual feed slot.
- Adjust the paper guide to match the recording paper size.
- Check that the paper smaller than the specified size is not loaded.
- Check thickness of recording paper is within tolerance of each type.
- Check that the number of recording paper loaded in the MP tray/manual feed slot is
within specified volume.
- Clean the related rollers.
Step Cause Solution
1 Foreign materials in the
recording paper path
Remove foreign materials.
2 Platen foam drift Set the platen foam into place.
3 CR guide rail not mounted in
place
Set the CR guide rail into place.
4 Platen ASSY not mounted in
place
Set the platen ASSY into place.
5 Platen spring not mounted in
place
Set the platen spring into place.
6 Platen ASSY damaged,
broken
Replace the platen ASSY.
7 Registration sensor defective Replace the registration sensor PCB ASSY.
8 MP paper detection sensor
defective
Replace the MP paper detection sensor PCB
ASSY.
9 MP tray/Manual feed slot
defective
Replace the MP tray ASSY/Manual feed slot
ASSY.
10 Main PCB defective Replace the main PCB.
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