IV - 6
A list of the error messages that are indicated while the service person tool is being
used is shown below.
Check Items
Errors Error Messages Advices
Through all
contents
Communication
error
Can not connect. Check the power supply and the
USB connector.
Sensor white level
check
Check failure Sensor Level :
XX White Level NG
1. Check if the media is set
correctly.
2. Perform the VR adjustment
tool again.
Sensor black level
check
Check failure Sensor Level :
XX Black Level NG
1. Check if there is no obstacle
around the sensors.
2. Perform the VR adjustment
tool again.
Temperature and
WiFi button check
Check failure Check is NG In case of Head Temp is NG.:
There is a possibility that Head
thermistor is defective. Replace
the Main PCB Assy and check
again.
In case of Motor Temp is NG.:
There is a possibility that Motor
thermistor is defective. Replace
the Main PCB Assy and check
again.
In case of WiFi Button is NG.:
Check if there is no obstacle
around the WiFi button.
Media and cover
sensors check
Check failure Sensor test was
canceled.
1. Check if there is no obstacle
around the media sensors.
2. Check if the harness of media
sensor is connected to the
Main PCB Assy.
Cut test Check failure Cut test is NG. Check if there is no obstacle
around the cutter or paper -eject
area.
Adjustment print
test (Continuous)
Check failure Do not replace
paper cassette
during printing.
Code 08
(Error2:0x01)
Check if the correct media is
set.
Cover open.(Not
used)
Code 12
(Error2:0x10)
Check if the cover left opened.
no paper.(Not used)
Code 01
(Error1:0x02)
Check if the media is left.
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