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Brother P-touch QL-710W - Troubleshooting Flowcharts

Brother P-touch QL-710W
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IV - 7
4.5 TROUBLESHOOTING FLOWS
[1] Printing is performed with specific dots omitted.
N
N
Y
Y
Y
Y
NN
Printing is performed with
specific dots omitted.
Replace the platen ASSY.
Replace the head spring L.
Is the head pressure
1.7kg 10% at the
roller center?
Is the head spring L
attached correctly?
Attach the head spring L
in correct way.
Are the thermal head
and the platen dirty?
The thermal head and the
platen are dirty.
Clean the thermal head and
the platen.
The thermal head is defective.
Replace the thermal head ASSY.
Is the platen rubber
deformed?

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