Visual-ICE™ Cryoablation System
7-3
7.2 Electronics, Electrical and User Error Related Issues
Symptom Potential Causes / Solutions
System does not turn ON (i.e., the
fan is not running) or power is lost
during procedure
1. The power control knob on the front panel of the system
or power switch on the rear panel is OFF (Figure 2-1
and Figure 2-2). Turn the power ON.
2. The power cable to the Visual-ICE System is
disconnected from the power outlet or from the rear
panel of the system. Connect the power cable to the
Visual-ICE System, checking that the power cable is fully
seated. Connect the power cable to the power outlet.
3. There is no power at the wall outlet. Ensure the power
outlet is switched ON. Call the hospital Biomedical
Engineer for assistance, if needed.
4. A fuse may have blown. Spare fuses are located in the
power cord inlet on the system (Figure 2-2). Reference
Section 7.2.1 for instructions on how to replace fuses in
the system.
Channel or needle is not
recognized by the system and not
available for use
1. Check the corresponding Channel Locking Bar and
ensure it is fully in the locked position.
2. At least one needle must be inserted into a channel for
the channel to be available for use.
3. If a needle with a memory chip is being used and steps
1 - 2 are unsuccessful, select a new needle for use.
Contact Galil Medical Customer Service to arrange
return of the non-operational needle.
4. The channel may be defective. Do not use this channel.
Move the needle(s) to a dierent channel. Conduct the
Needle Integrity and Functionality Test again.
Touch screen does not respond 1. The track pad may be used to control the system.
2. The touch screen may be out of calibration. Navigate to
the Congure Settings screen using the track pad and
re-calibrate the touch screen.
3. Turn OFF and restart the system using the power control
knob on the front of the system (Figure 2-1).
USB ash drive is not functioning
Or
The USB ash drive is not
recognized by the system
1. The USB ash drive is not connected to the proper USB
port. Connect the USB ash drive to the port with the
USB port icon (Figure 2-3).
2. The USB ash drive is not properly connected to USB
port. Remove the USB ash drive from the designated
USB port on the system. Wait a few seconds and
reconnect the USB ash drive to the designated USB
port.
3. If the problem persists, try using a dierent Galil Medical
supplied USB ash drive.
4. The USB ash drive is faulty. Replace the USB ash
drive with a new Galil Medical supplied USB ash drive.
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