Cadex Electronics Inc. C7000-C Series Battery Analyzers .
Chapter 13
Solving Problems and Getting Help
Troubleshooting
The common problems and solutions listed below will answer most of questions. The
detailed alphabetical list of display messages in Appendix A - Messages and Warnings on
page 112 can help to sort out problems not listed here.
Problem Possible Reasons or Solutions
Analyzer does not power up. Make sure that the power cord is firmly inserted
in the back connector.
Check the power supply
Check the input fuse, (see Replacing the Primary
(Input) Fuse, page 100).
Analyzer prompts for the Battery ID Turn OFF the ‘Ask for Battery ID’ setting in
Battery Startup under the Option Controls, (see
To set user input, page 69).
Battery continually cycles without
ending on QuickTest
Battery Cells may be soft or in poor condition.
Verify battery condition using the Auto program.
Battery may be unable to be QuickTest.
Battery disconnected during service
and is not recognized by the
analyzer
If the battery is hot, the thermal fuse may have
temporarily opened the battery. Lower the
charge rate and allow the battery to cool before
servicing again.
Protection circuits in the battery may not be able
to handle the rapid pulses of the OhmTest. Turn
off the automatic OhmTest, (see To turn
Automatic OhmTest on or off, page 70)
Battery has completed service but
there is no LED
Contact Cadex for a firmware upgrade.
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