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Canon imagePRESS C10000VPSeries - 10 Mm Wide Soiled Edge at the Leading Edge Due to Components in Toner on Papers Being Attached

Canon imagePRESS C10000VPSeries
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10mm wide soiled edge at the leading edge due to components in
toner on papers being attached
[Symptom/Question]
In the machines prior to the countermeasure cut-in serial number in factory described below,10mm wide soiled edge [a] may
occur at the leading edge of printed papers. [1]
[Cause]
When the paper passes through the upper delivery guide assembly [1] and the lower delivery guide assembly [2], the components
contained in toner on the paper may attach to the back-up roller [3] and the transmission shaft [4]. The attached components
gradually damage the transmission shafts [4] in the upper delivery guide assembly [1] and the lower delivery guide assembly [2]
and pollution accumulates in the damaged area [a], resulting in the above symptom.
[Remedy/Answer]
When the above symptom occurs, prepare the new type transmission shaft and super lube grease, and replace the shaft by
following the steps below.
<Parts to prepare>
- New type transmission shaft for the upper delivery guide assembly: FE8-3616-010
- New type transmission shaft for the lower delivery guide assembly: FE8-3617-010
- Super lube grease: FY9-6005
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