0119/011A jam code due to folded corner of paper edge
[Symptom/Question]
The corners of paper with high rigidity such as label paper and heavy paper may be folded and 0119/011A jam may occur.
- 0119 : Secondary Fixing Inner Delivery Sensor 1
- 011A : Secondary Fixing Inner Delivery Sensor 2
[Cause]
The separation claw [3] of the separation claw assembly 2 [1] of the second fixing assembly is in contact with the pressure roller
by the spring [2]. If the paper with high rigidity is fed, the separation claw is pushed by the paper and the spring may be detached
from the sheet metal.
If the spring is detached, the separation claw does not touch the pressure roller, therefore, paper is caught on the leading edge
of the separation claw, causing the above-mentioned symptom.
[Remedy/Answer]
When the above-mentioned symptom occurs, prepare the new-type separation claw assembly 2 (FM1-A401-020) and replace
the old-type assembly with the new-type by referring to Service Manual > 4. Parts Replacement and Cleaning > Fixing System
> Replacing the Secondary Fixing Delivery Lower Separation Claws.
* It is recommended that not only the detached separation claw assembly 2 but also all the 6 separation claw assembly 2's are
replaced.
1) Pull out the fixing assembly, lift the lever (C-B5) [2] while holding the knob [1] and open the inner paper delivery assembly [3]
inside the second fixing assembly.
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